tommy2911 Posted April 10, 2019 Share Posted April 10, 2019 Hello, I have some incompatibility issues between the Corsair H115i RGB PLATINUM and the corsair commander PRO. when I use the BitFenix USB extension cable (https://www.newegg.com/Product/Product.aspx?Item=N82E16812493064). When I connect the AIO using the original cable it works smoothly but, to have a better cable management, I need to use the USB extension. Using the extension cable the AIO is not recognized by iCUE when is connected to the Commander PRO but if I connect it in the same way to the USB port of the mobo it is again recognized by iCUE. Any idea why this is happening? Thanks for the help Link to comment Share on other sites More sharing options...
DevBiker Posted April 10, 2019 Share Posted April 10, 2019 I would venture to say that your extension cable is bad/has an issue. Personally, I use an extension for my AIO too. No problem. Link to comment Share on other sites More sharing options...
tommy2911 Posted April 10, 2019 Author Share Posted April 10, 2019 I would venture to say that your extension cable is bad/has an issue. That's what I tought too, but if I connect it to the mobo it works. It seems strange that the same defective cable would work connected to the mobo and not to the commander pro Link to comment Share on other sites More sharing options...
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