ArcticBomb Posted August 12, 2015 Share Posted August 12, 2015 Hi! So I've had this mouse since october last year and I've loved it. Altough during the last 3-4 months or so I've hade this lag/stutter where the mouse freezes for like 1/5th of a second continuously and sometimes (rarely) it freezes for a couple of seconds. I've been all over the internet searching for what could cause the problem but I can't find anything, so I thought I would make a post here about it. Today it has been really bad, the stuttering has come and gone over 15 times over the course of 5 hours. The only thing I've noticed that seem to be connected to it is that if I leave the computer for a little while and then come back the mouse it seems to start stuttering/freeze. Does anyone know what is the cause of this? I have the newest software installed from the Corsair Utility Engine (1.8.122). -Thanks Link to comment Share on other sites More sharing options...
terabyte Posted August 12, 2015 Share Posted August 12, 2015 Do you have another computer you can try the mouse on? Just to get outside of the possible issues the computer itself. Link to comment Share on other sites More sharing options...
ArcticBomb Posted August 12, 2015 Author Share Posted August 12, 2015 (edited) Do you have another computer you can try the mouse on? Just to get outside of the possible issues the computer itself. Hi and thanks for your reply! I have tested it on other computers and it is behaving the same way. Although I never tried installing the Corsair Utility Engine on that computer since I figured it wouldn't help anyway since I have that installed on this computer and it still stutters/freezes. I also tested another old mouse on this computer which worked without problems. Edited August 12, 2015 by ArcticBomb added words for clarification Link to comment Share on other sites More sharing options...
terabyte Posted August 12, 2015 Share Posted August 12, 2015 Yeah, having CUE installed or not shouldn't affect it. I think your best option is to open a ticket with Corsair's support and see what they say. You might have a defective mouse. Link to comment Share on other sites More sharing options...
ArcticBomb Posted August 12, 2015 Author Share Posted August 12, 2015 Ok, I will do that then. Thanks for taking your time! :) Link to comment Share on other sites More sharing options...
JustGamer Posted July 23, 2016 Share Posted July 23, 2016 (edited) Okay, I just got my new RMA mouse M65 Pro RGB... This one is good, everything is fine.. Right click is a little bit hard but that's okay.. When I play games sometimes it just freezes like 1 second.. Or it jumps like when I play L4D2 or other games.. Even when I am not playing.. Movine the mouse.. My crosshair just jumps to the side I move it like some inches.. However... It's ver annoying and I just got this RMA, brand new M65 PRO RGB... I am not going to RMA this one again!!! It could be a software problem that needs update or something... BTW, this don't happen everytime... Just like 5 times I play a game... I am going to try to use my computer USB passthrough instead of my K70 RGB LUX RGB USB passthrough.. To see if it's that's causing the problem... @Corsair Henry (EDIT) It's still the same when I connected it in other USB ports on my pc.. First when I connected the new mouse it did upgrade the firmware directly.. Please help me.. What can I do? Edited July 23, 2016 by JustGamer Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Henry Posted July 25, 2016 Corsair Employee Share Posted July 25, 2016 What surface are you using the mouse on? Weird that the cursor will jump to the side if you just move in a inch or so. Does it only jump when you are in game? Link to comment Share on other sites More sharing options...
vritanis Posted July 25, 2016 Share Posted July 25, 2016 I recently updated the mouse firmware and I'm currently having the same issues too Link to comment Share on other sites More sharing options...
JustGamer Posted July 29, 2016 Share Posted July 29, 2016 What surface are you using the mouse on? Weird that the cursor will jump to the side if you just move in a inch or so. Does it only jump when you are in game? C0orsair MM300, It doesn't matter now because I sent back the old mouse and also showed the problem to the store and I've changed my mouse to Logitech G502 Proteus spectrum that's a lot better mouse.. The mouse u sent me also had the same left & right click button issues as all old mouses I've had. I can do about 450 clicks/minute = 11 clicks/second with the G502 and with ur mouse I even couldn't go over 70, I always was on between 50-60 clicks per minute.. Something is wrong with your M65 pro RGB model, either it is the switches or the design it's built in.. When u click with it it's very hard to press and u can even hear a noise sound after u click... And about my K70 LUX RGB I don't know if I am going to RMA it... About that noise coming from the LEDS when I turn them on.. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Henry Posted July 29, 2016 Corsair Employee Share Posted July 29, 2016 And about my K70 LUX RGB I don't know if I am going to RMA it... About that noise coming from the LEDS when I turn them on.. A RMA will address the noise issue. Link to comment Share on other sites More sharing options...
fvidal Posted June 27, 2017 Share Posted June 27, 2017 2 years down the lane and this issue still persists? I have a m65 pro rgb and it stutters like hell when I play CSGO and Dota 2. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Calico Jack Posted June 27, 2017 Corsair Employee Share Posted June 27, 2017 Either RMA it or try reinstalling the firmware. It can be an issue with the firmware, or a problem with the actual sensor or hardware in the mouse. Lot's of issues like this can be fixed with a replacement. So, if you're experiencing it just create a ticket. We'll fix ya up. Link to comment Share on other sites More sharing options...
FieryBlazeYT Posted October 8, 2018 Share Posted October 8, 2018 Thanks, that is what worked for me Link to comment Share on other sites More sharing options...
yeti1203 Posted January 30, 2020 Share Posted January 30, 2020 hey im having the same problem my mouse just freeezes for long amounts of time its an m65 pro rgb Link to comment Share on other sites More sharing options...
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