cohn Posted April 18, 2018 Share Posted April 18, 2018 Hi My Corsair Glave RGB side buttons dont work when i launch CUE . Without CUE it works without problem. I have installed also CUE 2.24 and CUE 3.1 , dont work with both . Please help me to solve this problem Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Lettuce Posted April 18, 2018 Corsair Employee Share Posted April 18, 2018 hmm.. Can you try this version of CUE to see if it addresses the issue? http://downloads.corsair.com/download?item=Files/CUE/CorsairUtilityEngineSetup_2.24.35_release.msi If you are still having issues please create a ticket and our Technical Support team will be able to further assist you. Link to comment Share on other sites More sharing options...
xMacias Posted April 18, 2018 Share Posted April 18, 2018 No please don't use 2.24.35... There's a big issue with that version causing actions to not work. On CUE 3.1.133, try just creating a fresh profile and see if that works. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Lettuce Posted April 18, 2018 Corsair Employee Share Posted April 18, 2018 No please don't use 2.24.35... There's a big issue with that version causing actions to not work. On CUE 3.1.133, try just creating a fresh profile and see if that works. good catch I mean to post this one http://downloads.corsair.com/download?item=Files/CUE/CorsairUtilityEngineSetup_2.24.50_release.msi Thank you xMacias for the catch! Link to comment Share on other sites More sharing options...
mindlesspuppet Posted April 19, 2018 Share Posted April 19, 2018 I have the same problem. I had installed CUE 3.1.131 to attempt to remedy it, but no luck. I don't use actions, so I just stopped running the app all together. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted April 19, 2018 Corsair Employee Share Posted April 19, 2018 I have the same problem. I had installed CUE 3.1.131 to attempt to remedy it, but no luck. I don't use actions, so I just stopped running the app all together. Hi Mindless puppet, did you have a chance to try the version posted above by CorsairLettuce? 2.24.50 Link to comment Share on other sites More sharing options...
cohn Posted April 20, 2018 Author Share Posted April 20, 2018 good catch I mean to post this one http://downloads.corsair.com/download?item=Files/CUE/CorsairUtilityEngineSetup_2.24.50_release.msi Thank you xMacias for the catch! I will try it and say about results Link to comment Share on other sites More sharing options...
cohn Posted April 22, 2018 Author Share Posted April 22, 2018 I try 2.24.50 . It still doesnt work . What can i else do ? Link to comment Share on other sites More sharing options...
xMacias Posted April 22, 2018 Share Posted April 22, 2018 Wondering, did you create a new profile with it and see if it works? If you used the profiles that carried over from a previous version, it could be bugged. You could also see if remaping the keys to forward/backward in CUE allows for the function of those keys. Link to comment Share on other sites More sharing options...
cohn Posted April 23, 2018 Author Share Posted April 23, 2018 Wondering, did you create a new profile with it and see if it works? If you used the profiles that carried over from a previous version, it could be bugged. You could also see if remaping the keys to forward/backward in CUE allows for the function of those keys. i reinstall my CUE with profiles , then install new CUE , he starts with default profile. And still dont works Link to comment Share on other sites More sharing options...
cohn Posted April 23, 2018 Author Share Posted April 23, 2018 Wondering, did you create a new profile with it and see if it works? If you used the profiles that carried over from a previous version, it could be bugged. You could also see if remaping the keys to forward/backward in CUE allows for the function of those keys. remaping is allowed, but when i start CUE , it says that something is wrong with macros, macros in CUE is dont work. Link to comment Share on other sites More sharing options...
xMacias Posted April 23, 2018 Share Posted April 23, 2018 Do you have a Macro Execution Error on CUE at startup every time? That should be an issue with your version of Windows 7, try installing Windows Updates. Link to comment Share on other sites More sharing options...
cohn Posted April 23, 2018 Author Share Posted April 23, 2018 Do you have a Macro Execution Error on CUE at startup every time? That should be an issue with your version of Windows 7, try installing Windows Updates. Yes i always have this problem when CUE is starting . I have Win 7 ultimate SP1 Link to comment Share on other sites More sharing options...
cohn Posted April 23, 2018 Author Share Posted April 23, 2018 i will update my windows and tell you about results Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted April 23, 2018 Corsair Employee Share Posted April 23, 2018 If you can, try doing a repair of CUE in add/remove programs. If it's still having issues, I'd recommend putting in a ticket with our support: http://support.corsair.com Link to comment Share on other sites More sharing options...
cohn Posted April 24, 2018 Author Share Posted April 24, 2018 i have already put the ticket. waiting for response Link to comment Share on other sites More sharing options...
cohn Posted April 30, 2018 Author Share Posted April 30, 2018 I reinstall my Windows 7 and install Windows 10 . The problem is solved . There is something wrong with win7 . Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted May 2, 2018 Corsair Employee Share Posted May 2, 2018 Interesting, I'm going to pass this along to our software team so they get a heads up about Windows 7. Link to comment Share on other sites More sharing options...
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