Brand New Corsair K95 Platinum Cherry malfunctioning, wrong keys, W sometimes A

I just bought a brand new Corsair K95 RGB Platinum cherry mechanical keyboard from Newegg and upon hooking it up with the latest iCUE software preinstalled (for my Void Pro headset and h100 watercooler) I found that within Overwatch that occasionally I'd be moving in the wrong direction.

 

So if I'm holding W to go forward, I'm also going left at the same time.

 

I just respawned now and after not hitting any keys, I pressed forward (W) and I'm going left and forward.

 

I tried a firmware update and clearing storage but that didn't fix the issue.

 

Is this a defective keyboard right out the box?

 

Edit: I also experienced it while holding W going forward and suddenly while holding W i'm now going forward and left (A).

Edited December 1, 2018 by nssinc

Can you try installing switch hitter from elite keyboards to see if any other keys are being activated while press the W key?

 

I spent a few minutes tapping, holding single keys, holding multiple keys, etc., but I couldn't reproduce the issue within Switch Hitter.

 

It doesn't happen excessively while playing either, but enough that it annoys me. Sometimes it happens often within a short period of time, other times it doesn't seem to happen at all.

Anyone else know if there's a fix for this problem or is this just a grossly overpriced broken new piece of junk?

Well, My votee is for the lateer! I'm typing this on my 1 DDAY olld remanufacturedd/rercertifieddd K95! It is the 5th KB corrsai has sent mee oveeerr 2 yearrs and 3 months! Alll 5 have ha this same issue comee up in 4 to 11 months. So IMHO its is a buye bewae situation!! This rermanufacturred one is by far th worst one I have ever had!

Sorry, I didn't look at the date....