copperspam Posted June 21, 2019 Share Posted June 21, 2019 Hey, It seems that my RMA request also has been forgotten with the move to Zendesk. UPS shows that the keyboard has been delivered 10 (not 8) days ago. I have updated the ticket twice in that time with no response. I cannot see the RMA status in Zendesk, I would like some sort of an update please. Historical Ticket ID: 896552 Id: #2000410875 Thank you. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted June 21, 2019 Corsair Employee Share Posted June 21, 2019 I'm sorry about the delay in a response. I've went in the ticket and seen that an agent has updated you with a tracking number. Link to comment Share on other sites More sharing options...
copperspam Posted June 25, 2019 Author Share Posted June 25, 2019 It worked, this form is the only way to get a response on a stale RMA tickets. The Keyboard seems to be working properly. Thanks for your reply! Link to comment Share on other sites More sharing options...
beastly Posted June 25, 2019 Share Posted June 25, 2019 Glad they responded to you but they seem to ignore me. I have been waiting on a ticket for 2 weeks now and posted on this forum three days ago about it. They seem to help some but ignore others. Link to comment Share on other sites More sharing options...
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