Windows 7 Hangs on Boot when Link is Plugged into USB

Hi,

 

When my Link is plugged into the internal USB, my system hangs on boot. I have to hit reset 3 or 4 times to get it booted up.

 

If I unplug the Corsair Link it boots just fine every time.

 

Please help.

 

David

Did you connect the Commander to an on-board USB header?

 

What kind of motherboard do you have? Is your BIOS up to date?

Hi Ensor,

 

Yes I plugged it into the motherboard.

 

It is an ASUS P9X79 PRO with the latest BIOS.

 

Like I said I have to hit reset once or twice for windows 7 to get past the point just prior to the log in screen.

 

If I unplung the Link it boots just fine.

 

I have also update all the firmware on the link and re installed it a few times.

 

It is coming close to where I might just not use the link as booting up is preferable.

Sounds a bit like a driver issue. Perhaps you can try to get it booted with the Commander attached, then go into device manager and uninstall the driver.

 

Reboot and see if it gets better. Else we'll have to wait for suggestions from Corsair. ;):

Hi,

 

I have done that a couple of times, no luck.

 

David.

I have had the same issue since installed, verified it is caused by link commander. Sometimes it will boot just fine, sometimes it will take a restart after it hangs. Motherboard USB on an ASUS P5E.

turn off boot from external device in the bios. its a bios thing not the drive. all my external drives did the same regardless of hdd or flash.

and it was on an asus m2n32-sli deluxe.

Thanks for the tip, I will give it a try.

 

I found a cable to make it an external USB, and was only plugging it in after the boot.

 

David

turn off boot from external device in the bios. its a bios thing not the drive. all my external drives did the same regardless of hdd or flash.

and it was on an asus m2n32-sli deluxe.

 

Excellent suggestion. Let us know if this works. I have seen the same thing before. ::pirate::

Have you overclocked anything? I had the same issue with another USB device. When I changed my overclock settings, it went away. Unfortunately I cannot remember which setting I changed.

I do not have anything overclocked, just using the defaults.

My other external drives on the usb motherboard header work fine. If I move them to this header they also work fine, meaning windows boots no issues. It is intermittent, this morning I had to restart as it hang. This evening I did not, booted straight into windows. about a 60-40 split on the hangs.

I did not find anything in the BIOS to change.

 

So no luck. My only solution is to keep it unplugged until I boot up which is really LAME....

 

Please fix, I really want to like this product.

 

David.

look in boot order make sure removable device is not in the list at all and try disabling legacy usb if its there

I am giving up on this and yanking it out of my system this weekend. I am tired of having to unplug it from the usb just to boot my machine.

 

If someone wants my my unit for cheap let me know.

 

I dont think I will buy anymore corsair products in the future. I know it is bleeding edge but I have bleed to much.

if you can try the same scenario on another PC if it boots fine it has to be a setting in your bios causing the bootlag.

if you can try the same scenario on another PC if it boots fine it has to be a setting in your bios causing the bootlag.

 

True enough, but I think it's the obligation of the vendor to do sufficient testing to identify such issues. E.g. "Before you install this product, be sure to change the BIOS setting XXX to ABCD."

 

I realize that's a lot of work, and maybe Corsair should regard early customers as "involuntary" beta testers, and provide beta-test level support. Just my opinion, of course.