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Old 04-20-2017, 06:29 PM
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Vivace Vivace is offline
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Default 900d

Hi,

I need support. A week ago, I bought a 900D.

I determined that the "900D Left Windowed Side Panel" has a long scratch on the underside, the "900D Bottom Side Door" (left windowed side) does not fit correct in the frame and that one mainboard-spacer plus the cable-ties are missing.

I would like to keep the 900D, but not in this condition. Please advice.

Regards,
V.

Edit: This isn't funny anymore... since eight years I buy (new) components from Corsair and a lot of it looked like second-hand.

Last edited by Technobeard; 05-12-2017 at 12:21 AM. Reason: forum is for warranty / RMA questions only
  #2  
Old 04-21-2017, 08:21 AM
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You will want to contact customer service and see whether they can send you spare parts rather than replace the whole case. Make sure you upload your receipt as proof of purchase.

https://corsair.secure.force.com/
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Old 04-26-2017, 06:21 PM
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Toasted, thank you. It's been a week... I wonder why Corsair's not answering.

Last edited by Vivace; 04-26-2017 at 06:23 PM. Reason: Text edition
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Old 04-26-2017, 07:19 PM
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Quote:
Originally Posted by Vivace View Post
Toasted, thank you. It's been a week... I wonder why Corsair's not answering.
Are you referring to this thread, or a ticket? I don't see any recent tickets under your forum email address.
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Old 04-26-2017, 07:36 PM
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Quote:
Originally Posted by Technobeard View Post
Are you referring to this thread, or a ticket? I don't see any recent tickets under your forum email address.
Are you refering to Corsair, or Toasted!? I see you with your answer after a week coming around the corner... Thank you.

Edit: Technobeard, guess what, - after my 800D-power button has lost his "sign of life" - I decided to buy an upgrade from you guys... no offense, BUT pretty brave. -V.

P.S. It is frustrating to buy a product with defects and get another one... please, try to understand my situation.

Last edited by Vivace; 04-27-2017 at 05:33 AM. Reason: Frustrated text edition
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Old 04-27-2017, 12:25 AM
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Toasted responded last week with the proper instructions on how to contact support about your issue. If you have not contacted them yet, please do so.
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