Corsair K95 Platinum doesnt work anymore

Hi guys,

i just bought the k95 platinum 3 days ago and it doesnt work anymore. i had no issues before. i was using it without the CUE Software. Buttons are not working. No Input at all. It just light up in the rainbow effect (standard). I already tried these steps:

1) Try another usb-Port and another PC -> Same Problem

2) Soft Reset like 100x times^^ -> doesnt change anything either

3) Deinstalled the Device under Device Manager , allthough it says that it is a unknown usb device

I dont get it. It worked yesterday evening. I hope someone can help me. Thx in advance.

ps: Sometimes even the Lights not working if i unplug and plug again.

If you've tried other USB ports and other PC's, that's pretty much a sign of it being a problem with the keyboard itself. I'd recommend contacting Corsair's support team for warranty.

*Disclaimer* - I do not work for Corsair, I'm just a Support Tech by occupation :)