Moksh Posted September 12, 2011 Share Posted September 12, 2011 Hello i have a corsair 600t case and recently my power button has been acting up. It requires a few very very hard presses to perform its function. I contacted tech support and received a response the same day which was very very nice but i haven't heard anything since. I do realize that their was a weekend in between but the weekend is over and i still haven't received a reply. Maybe i am being impatient and if i am, then my apologies. Its just that the button is kind off getting on my nerves now :( Below is a pic of my talk with Tech Help Kind Regards Moksh PS - i have the same issue found in this thread Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 13, 2011 Corsair Employee Share Posted September 13, 2011 Please contact Kelvin directly would be the best solution, but I will send him a message. I am sorry but you need to conatct our customer service they will be able to help you with this. Link to comment Share on other sites More sharing options...
Moksh Posted September 13, 2011 Author Share Posted September 13, 2011 Hi how do i get in touch with customer service and contact kelvin??? thanks :) Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 13, 2011 Corsair Employee Share Posted September 13, 2011 On http://www.corsair.com under contact you will find the number and then just choose option 3 that will take you right to customer service. Link to comment Share on other sites More sharing options...
Moksh Posted September 13, 2011 Author Share Posted September 13, 2011 hi i got in touch with customer support and he said that since such a short amount of time has passed i should call back in two days and hopefully everything will be golden by then thanks a ton ramguy :) Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 13, 2011 Corsair Employee Share Posted September 13, 2011 Then please give it 48 hours and if you do not get an email conformation by then please call them back they will take care of you. Link to comment Share on other sites More sharing options...
Moksh Posted September 13, 2011 Author Share Posted September 13, 2011 yes they asked me to call up on Thursday :) Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 13, 2011 Corsair Employee Share Posted September 13, 2011 Yes that would be 48 Hours we are on Pacific Time here! Link to comment Share on other sites More sharing options...
Moksh Posted September 13, 2011 Author Share Posted September 13, 2011 yup i confirmed to time gap to be sure Link to comment Share on other sites More sharing options...
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