basdin22 Posted June 17, 2019 Share Posted June 17, 2019 Created a ticket June 2 and my RMA was approved June 6. My RAMs were picked up by DHL June 10 and my product arrived in Taiwan June 11. Until now, I haven't received any confirmation that my product arrived to Corsair office in Taiwan. I keep leaving a comment in my ticket but no one is updating me. Also tried calling call-in support several times but no ones picking up, wait time is absurd and I cannot wait more than 20mins as calling international number is quite expensive base from where I live. Would appreciate if someone from the support team can look into my ticket and provide me an update regarding the status of my RMA. Historical Ticket ID: 902668 Historical Status: Open Historical Date Last Responded: 06/11/2019 10:40 AM RMA#1526238 Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted June 18, 2019 Corsair Employee Share Posted June 18, 2019 An agent is currently working on your ticket, please allow another day or two for a resolution to your replacement. Link to comment Share on other sites More sharing options...
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