IsaacE Posted October 8, 2017 Share Posted October 8, 2017 I returned My 1 month old, faulty AX1200i PSU as requested to the address below: Corsair BV Attn: Returns Department Wormerweg 8 1311 XB Almere The Netherlands I received confirmation of successful delivery on the 20th of September 2017 but received no word from Corsair since and I have still got no refund, something that I requested since August! I am getting no reply from my original ticket #611346 on the support page and unable to initiate a live chat. So I am forced to post on the forums. The amount of time and money I lost due to this...not to mention the shipping costs just to get a refund. I have been left with no workstation for almost two months and counting. I made a huge mistake in thinking that spending £300 now on a PSU would result in less trouble in the future - this as been one of the worst experiences I have had with any company. Any advice in chasing this issue up? Link to comment Share on other sites More sharing options...
simplyshredded Posted October 9, 2017 Share Posted October 9, 2017 You'll have to call them on Skype, I suffered a similar experience. It's the only way you'll get through to them. You can also request they refund your shipping costs which you're entitled to. However I'm still waiting for my refund so don't hold your breath lol. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.