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  #1  
Old 01-18-2019, 03:05 AM
hreissm hreissm is offline
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Posts: 5
POST ID # = 990351
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Exclamation ICUE v3.11.114 not detecting H150i Pro...

Sigh...here we go again with iCue not detecting devices after updating.

I was running v3.10.125 and everything was working just fine.
iCUE was detecting the h150i PRO, the VENGEANCE RGB PRO and the Lighting Node.

As soon as I updated to v3.11.114 and restarted my system, the h150i Pro stopped showing on the iCUE Dashboard devices and instead is showing up as a "Removable Device" on the system tray as if it were a usb flashdrive.

Any ideas whats going on here?
How can I download 3.10.125 and do a roll-back?



-----------------------------------------------------
BIOS
-----------------------------------------------------
Name : 0602
Manufacturer : American Megatrends Inc.
Version : ALASKA - 1072009
-----------------------------------------------------
Motherboard
-----------------------------------------------------
Product name : ROG MAXIMUS XI FORMULA
Manufacturer : ASUSTeK COMPUTER INC.
-----------------------------------------------------
CPU
-----------------------------------------------------
Name : Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz
Description : Intel64 Family 6 Model 158 Stepping 12
Frequency : 3600
Number of cores : 8
Number of logical processors : 16
-----------------------------------------------------
Physical memory
-----------------------------------------------------
Manufacturer : Corsair
Model : CMW32GX4M4C3600C18
Speed : 3600
Form factor : 8
Memory type : 0
Capacity : 8589934592
-----------------------------------------------------
Manufacturer : Corsair
Model : CMW32GX4M4C3600C18
Speed : 3600
Form factor : 8
Memory type : 0
Capacity : 8589934592
-----------------------------------------------------
Manufacturer : Corsair
Model : CMW32GX4M4C3600C18
Speed : 3600
Form factor : 8
Memory type : 0
Capacity : 8589934592
-----------------------------------------------------
Manufacturer : Corsair
Model : CMW32GX4M4C3600C18
Speed : 3600
Form factor : 8
Memory type : 0
Capacity : 8589934592
-----------------------------------------------------
USB Controller
-----------------------------------------------------
Name : Intel(R) USB 3.1 eXtensible Host Controller - 1.10 (Microsoft)
Manufacturer : Generic USB xHCI Host Controller
-----------------------------------------------------
Name : NVIDIA USB Type-C Port Policy Controller
Manufacturer : NVIDIA
-----------------------------------------------------
Name : NVIDIA USB 3.10 eXtensible Host Controller - 1.10 (Microsoft)
Manufacturer : Generic USB xHCI Host Controller
-----------------------------------------------------
Name : ASMedia USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
Manufacturer : Generic USB xHCI Host Controller
-----------------------------------------------------
Operating System
-----------------------------------------------------
Name : Microsoft Windows 10 Pro
Architecture : 64-bit
Service pack version, major : 0
Service pack version, minor : 0
-----------------------------------------------------
User properties
-----------------------------------------------------
Is run under administrator : 0
User has administrator privileges : true
-----------------------------------------------------
Video hardware
-----------------------------------------------------
Adapter name : NVIDIA GeForce RTX 2080 Ti
Driver files : C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_01c064f3d89f92be\nvldumdx.dll,C:\W INDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_01c064f3d89f92be\nvldumdx.dll,C:\WINDO WS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_01c064f3d89f92be\nvldumdx.dll,C:\WINDOWS\S ystem32\DriverStore\FileRepository\nv_dispi.inf_amd64_01c064f3d89f92be\nvldumdx.dll
Driver version : 25.21.14.1735
RAM : -1048576
Max refresh rate : 143
Min refresh rate : 23
-----------------------------------------------------
Displays
-----------------------------------------------------
Name : Generic PnP Monitor
State :
Resolution : 2560 x 1440
Refresh rate : 144
Color depth : 32
Connected to : NVIDIA GeForce RTX 2080 Ti
-----------------------------------------------------
Name : BenQ RL2455
State :
Resolution : 1920 x 1080
Refresh rate : 60
Color depth : 32
Connected to : NVIDIA GeForce RTX 2080 Ti
-----------------------------------------------------
Storage
-----------------------------------------------------
Model : Samsung SSD 860 EVO 2TB
Interface type : IDE
Manufacturer : (Standard disk drives)
Size : 2000396321280
-----------------------------------------------------
Model : Samsung SSD 970 PRO 1TB
Interface type : SCSI
Manufacturer : (Standard disk drives)
Size : 1024203640320
-----------------------------------------------------
Chipset
-----------------------------------------------------
Short name : Intel(R) 300 Series Chipset Family LPC Controller - A305
Name : Intel(R) 300 Series Chipset Family LPC Controller - A305
Manufacturer : INTEL
Service : msisadrv
-----------------------------------------------------
Short name : Intel(R) 300 Series Chipset Family SATA AHCI Controller
Name : Intel(R) 300 Series Chipset Family SATA AHCI Controller
Manufacturer : Intel Corporation
Service : iaStorAC
-----------------------------------------------------
Corsair devices
-----------------------------------------------------
Device name : Corsair Lighting Node PRO 15F00117C62025AF40C0385AC71B00F5
Status : DeviceConnected (0x1)
Working speed : Full Speed (0x1)
Connected to : USB xHCI Compliant Host Controller ? Root Hub ? Port 13 ? USB2.0 Hub ? Port 1
USB VID : 0x1b1c
USB PID : 0xc0b
Hub driver : Standard, USB 3.0
Device supports USB 3.0 :
Device support flags :
Port protocol support :
-----------------------------------------------------
Keyboard layouts
-----------------------------------------------------
Language ID : 0x1033
Layout ID : 0x1033
Name : English

Last edited by hreissm; 01-18-2019 at 03:30 AM.
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  #2  
Old 01-18-2019, 08:33 AM
DevBiker's Avatar
DevBiker DevBiker is offline
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It sounds like it may have gotten "stuck" in firmware update mode?? what happens if you disconnect and then reconnect the cooler's USB while the system is running?
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  #3  
Old 01-18-2019, 12:04 PM
hreissm hreissm is offline
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Quote:
Originally Posted by DevBiker View Post
It sounds like it may have gotten "stuck" in firmware update mode?? what happens if you disconnect and then reconnect the cooler's USB while the system is running?
If disconnect it from the motherboard's usb port while running, the h150i Platinum() goes away from the "Remove Hardware and Eject Media" on the system tray. No changes whatsoever from iCUE itself...
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  #4  
Old 01-18-2019, 01:10 PM
hreissm hreissm is offline
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Posts: 5
POST ID # = 990395
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Downloaded iCUE and ran a repair. Fixed now.
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