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11-27-2012, 06:19 PM
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Registered User
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Join Date: Jul 2012
Posts: 23
POST ID # = 615978
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I will try that, but is there a costumer service in the Netherlands i can call? I'm Dutch.... 
If not, can i put the RMA# here?
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11-28-2012, 12:55 AM
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Registered User
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Join Date: Apr 2011
Location: Australia
Posts: 7,409
POST ID # = 616047
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You can install Skype and call Corsair's Toll Free number.
Note the time zones, You can Google San Francisco time.
Corsair's operating hours 8:00AM-5:30PM PST Monday-Friday.
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11-28-2012, 04:43 AM
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Registered User
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Join Date: Jul 2012
Posts: 23
POST ID # = 616094
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Writing in English is one thing, but speaking it.... I'm more then 50 years old and from the Netherlands, so making phonecalls in English will be a problem for me.
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11-29-2012, 04:45 AM
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Registered User
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Join Date: Jul 2012
Posts: 23
POST ID # = 616308
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Can some one please explain to me how i can contact costumer service in the Netherlands? I can't find a phonenumber anywhere.
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11-29-2012, 06:14 AM
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Registered User
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Join Date: Apr 2011
Location: Australia
Posts: 7,409
POST ID # = 616320
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There isn't a phone number for customer service in the Netherlands.
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11-29-2012, 06:27 AM
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Registered User
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Join Date: Jul 2012
Posts: 23
POST ID # = 616325
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Quote:
Originally Posted by Toasted
There isn't a phone number for customer service in the Netherlands.
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Well, in that case i do have a problem i guess.....
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11-30-2012, 05:17 AM
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Registered User
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Join Date: Apr 2011
Location: Australia
Posts: 7,409
POST ID # = 616626
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Contact their number and ask if they have a person that can speak your native language.
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12-04-2012, 08:01 AM
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Registered User
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Join Date: Jul 2012
Posts: 23
POST ID # = 617452
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Well, i have tried to fill in a contact form for the costumer service, but when i click the button 'send', nothing happeness...
Is there a posibility that someone ask the costumer service to contact me???
My previous RMA# was 2714926.
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12-04-2012, 08:13 PM
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Corsair Product Guru
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Join Date: Apr 2001
Location: Fremont, CA
Posts: 116,494
POST ID # = 617633
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I have sent a message to our customer service to arrange another RMA for you ASAP. Please give them 24-48 hours but if you dont hear from them please call them by phone, you can call the toll free number listed under CONTACT on the main site using skype to make the call for free.
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12-05-2012, 04:18 AM
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Registered User
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Join Date: Jul 2012
Posts: 23
POST ID # = 617669
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Thank you very much, i hope they will contact me, because its hard for me to talk english on the Phone, i'm from the Netherlands...
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12-05-2012, 01:05 PM
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Corsair Product Guru
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Join Date: Apr 2001
Location: Fremont, CA
Posts: 116,494
POST ID # = 617776
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Please give it another thirty hours and if you have not heard from them bump the post and I will send another message to them.
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12-05-2012, 01:10 PM
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Registered User
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Join Date: Jul 2012
Posts: 23
POST ID # = 617783
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Quote:
Originally Posted by RAM GUY
Please give it another thirty hours and if you have not heard from them bump the post and I will send another message to them.
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Thank you very much, but i have just received the following mail, so i think its in motion i guess....
"We apologize for the inconvenience. We can have a call tag requested to pick up the faulty drive. Once we receive the drive in our warehouse we can provide you with a new replacement."
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12-06-2012, 05:41 PM
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Corsair Product Guru
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Join Date: Apr 2001
Location: Fremont, CA
Posts: 116,494
POST ID # = 618101
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Yes it is in process please let me know if there are any questions.
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