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Old 07-10-2018, 07:02 PM
lsbruva lsbruva is offline
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Default Overheating H60

Hello forum!

Please help... I recently bought a CORSAIR HYDRO SERIES H60 AIO Liquid CPU Cooler, 120mm Radiator, 120mm Fan for my PC but it's running at 89 Celsius. When I stand my box upright the temperature jumps to 111 Celsius.
One tube is EXTREMELY hot and the other is room temperature.
Both fans are running (one connected to the corsair radiator and the other at the top of my box).

Did I install it correctly? Is there a way I can test its functionality?

Thanks in advance!
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  #2  
Old 07-10-2018, 07:13 PM
c-attack c-attack is offline
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Do you have the older H60 or the H60 (2018) with the square grey ring?

Make sure the header supplying power to the pump lead is set to 100% in the BIOS. That pump needs 12v. This is often called "Full Speed" in Asus Q-Fan but is also the same as "disabling" fan control.

You can't see coolant temp on the H60, but can approximate it. Power off and let it cool down for an hour. When you first boot up, there should be some CPU activity and it is normal to see CPU temps briefly peak and then come down. If there is restricted flow in the cooler or some other kind of pump issue, you will be able to watch the CPU temp slowly and steadily climb. 35..40...45..50... If you leave it long enough you will hit the limit and the CPU temp never comes back down. You can watch this with most CPU monitoring applications or possibly from the BIOS as well if there is a CPU temp reading in there. Unfortunately, the one hot, one not tube symptom is not promising and strongly suggests the coolant isn't moving.

Double check your connections power connector for the pump. Try a different header just to be sure. If this is the 2018 grey ring version, do you have lights? Do you see a pump speed reading in the BIOS. For the older H60 is should be 4000-4400. I am not quite sure what the new one runs at, but likely at least 3000 rpm.
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  #3  
Old 07-10-2018, 07:40 PM
Corsair Rick Corsair Rick is offline
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Hello Isbruva,

c-attack gave some great steps to diagnose further. I'd suggest contacting our support team at support.corsair.com if you're still having an issue.
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Old 07-11-2018, 03:26 PM
lsbruva lsbruva is offline
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Thank you so much c-attack for your suggestions!! I have the older H60, so when I get home this evening i will check the headers, connections, and check the BIOS.
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Old 07-11-2018, 07:14 PM
lsbruva lsbruva is offline
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I checked the BIOS settings and they're as follows:
CPU FAN Speed [1923RPM]
Chassis Fan 1 Speed [N/A]
Chassis Fan 2 Speed [N/A]

VCORE Voltage [0.944V]
3.3V Voltage [3.367V]
5V Voltage [4.945V]
12V Voltage [12.057V]

CPU Q-Fan Function [Disabled]
Chassis Q-Fan Function [Disabled]

My CPU temperature is still running high. It climbed to 74C before I shut it down.
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Old 07-11-2018, 07:53 PM
c-attack c-attack is offline
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It looks like something has gone wrong and the unit needs to be replaced. Contact Corsair Tech Support through ticket system at the top of this page to start the RMA process.

As a last ditch hope, try manually setting the controlling header (CPU fan?) to 100% in the BIOS instead of disabled. I don't think it will make a difference, but that question may be asked later and you will have a ready answer. Even at half pump speed, your temps would be a bit higher, but not crippled in this fashion.
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