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Old 03-28-2019, 12:54 PM
Borek83 Borek83 is offline
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Default Asus ROG GL553VD - ssd Corsair MP510, 240GB - sleep mode problem

Hello all,

I’v got a problem with my notebook ROG GL553VD and Corsair SSD disk model MP510.

Description problem:

Notebook – https://www.asus.com/pl/Laptops/ROG-...pecifications/
System – Windows 10 Pro x 64
Disk – SSD Corsair MP510 - https://www.corsair.com/eu/en/Catego...tab-tech-specs

When notebook working on charger „sleep mode” working correct.
While notebook working on battery „sleep mode” = power off.

Asus and Microsoft support fortress is a problem with driver or firmware MP510.
Corsair SSD Toolbok can not see later version firmware.

I’v got newest version:

- BIOS Asus v.307
- Windows v. 1809, compilation 17763.379
- downloaded all Windows updates
- VGA driver v. 419.35
- Chipset

Before model MP510 I had model MP500 with same problem.
Dealer acknowledged the complaint on MP500 and i trade on model MP510.
Unfortunately still notebook don’t work correct on battery when I press „sleep mode”.
Please help me fix that problem.

P.s. Link me please yours ssd drives on slot m.2 if working correct.

Regards
Tomasz
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  #2  
Old 06-10-2019, 03:30 PM
kulica kulica is offline
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Almost the same laptop model (GL753VD), same SSD only 960GB, same problem.
Well that makes two of us so probably the SSD is ok, but there is a bug in Asus firmware. Time to open a support ticket :)

Last edited by kulica; 06-11-2019 at 02:29 PM.
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Old 06-11-2019, 02:32 PM
kulica kulica is offline
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Ok so I managed to fix this issue.
What I did was install the latest BIOS 308 06/06/19. This also resets also settings to defaults, I went and changed everything back to diable fastboot and stuff as this is a dual boot setup (linux + windows).
What really seems to fix the issue is:
- Open bios
- Press F7 to enable advanced mode
- Go to smart settings
- Disable smart self test (does some some test on all hdds on POST)

After I have disabled that option, everything works ok.

Last edited by kulica; 06-11-2019 at 02:35 PM.
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