sgtskullsmasher Posted August 17, 2018 Share Posted August 17, 2018 Heya I have had my strafe RGB for about a year or so now and recently I noticed I cant use the left ctrl button. When it is pressed it brings up the menu as if I pressed the menu button (the button beside right ctrl with the 3 lines) ALSO at the same time when its pressed it cycles through the backlight brightness! Its very odd. It just randomly started happening. I havent downloaded or switched profiles in a month or so it just happened out of the blue. Firmware is up to date. Running the newest version of iCUE. Keyboard is not dirty and no liquids have been spilled on it. Thanks for your help! Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Hotpot Posted August 22, 2018 Corsair Employee Share Posted August 22, 2018 Make a support ticket so we can try a hard reset. Otherwise if that doesn't work then I would proceed with a RMA. Link to comment Share on other sites More sharing options...
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