The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > Solid State Drives (SSD)

Thread Tools Search this Thread Rate Thread Display Modes
Old 09-21-2017, 04:52 AM
ihcp ihcp is offline
Registered User
ihcp's PC Specs
Join Date: Jun 2013
Posts: 6
POST ID # = 920700
ihcp Reputation: 10
Default Neutron GTX 240GB SMART failure

My system (win7 64 pro sp1) was running slowly, freezing, BSOD, etc. Several attempts at reboot failed. Hard depower, boot fail, repeated several times. Eventually, windows started and I checked SMART using Corsair SSD Toolbox. ID=01 was flagged red. Status was labeled failure.
Reboot, SFC seemed to make a few changes, windows started, recheck with Toolbox. ID=01 was now flagged with a yellow triangle, all other IDs are blue or green. Here is the data from ID=0:

current value=166
raw value=0
status=failed earlier

CHKDSK reports no errors. TRIM completes with no errors reported.

Is this drive failing and in need of replacement? If so, could you indicate RMA procedure?

thank you.
Reply With Quote

Old 09-22-2017, 06:55 AM
Toasted Toasted is offline
Registered User
Join Date: Apr 2011
Posts: 19,337
POST ID # = 920833
Toasted Toasted Reputation: 108

To request an RMA, you will need to put submit a ticket to Corsair.

You will want to make sure you also attach a picture of your invoice as proof of purchase.
Reply With Quote


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -4. The time now is 10:06 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2018, vBulletin Solutions, Inc.