daxenfresser Posted October 10, 2018 Share Posted October 10, 2018 Hey everyone, I used the K63 wireless successfully for 2 months. All went well, no complaints. Since 1 week the 2.4 Ghz and the Bluetooth mode stopped working. All I did was installing a new iCUE version updated the keyboard's firmware (while USB was connected for charging), some hours later the wireless feature stopped working, but I don't know if that's related.. (In my logic it seems that because USB was connected while updating the device thought it should be the wired version?). I also disconnected/reconnected everything. Uninstalled ICUE/Reinstalled ICUE. And I did a ESC-two-seconds-reset. Nothing helped, keyboard only works in wired mode. Would be glad for help! Thanks and regards, Wolfgang Link to comment Share on other sites More sharing options...
Apophis3 Posted October 10, 2018 Share Posted October 10, 2018 There's firmware in the keyboard and dongle. Reflash again. If it continues to be an issue, then maybe there's an issue with the firmware itself. Open a ticket. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Calico Jack Posted October 15, 2018 Corsair Employee Share Posted October 15, 2018 I would suggest doing as Apophis suggested above. Link to comment Share on other sites More sharing options...
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