r34lj4k3 Posted April 6, 2018 Share Posted April 6, 2018 I have two commander pros in a daisy chain config. They were working perfectly before updating to the new CUE (coming from a CUE + LINK config before). Now, my second Commander Pro in the chain does not control the LEDs (HD120s, same as all my fans) connected to an RGB node and attached to one of the ports on the Commander Pro. The other port on the Commander Pro is a couple of LED strips. The CUE software sees the fans, and controls the pwm fan part, however, the lighting is completely unresponsive for the fans but works for the LED strips. I have updated all firmware and verified my settings are correct regarding the lighting channel and which devices are connected to which channel. Like I said, I know this works from before my reformat....Is this a bug? Link to comment Share on other sites More sharing options...
DevBiker Posted April 6, 2018 Share Posted April 6, 2018 Possibly. Could you export your logs? Link to comment Share on other sites More sharing options...
r34lj4k3 Posted April 7, 2018 Author Share Posted April 7, 2018 Sure! Oh, I guess I have to type more to make a reply.Service_Error.log Link to comment Share on other sites More sharing options...
r34lj4k3 Posted April 7, 2018 Author Share Posted April 7, 2018 The second file was 15mb, I have truncated what I believe to be useless data ex: 2018-04-06 01:15:31.5143 | 15 | INFO: DevicesMonitor | TIME = 1007(avg: 1003) ms 2018-04-06 01:15:31.5143 | 15 | INFO: DevicesMonitor | Devices: 12(109 sens.) 2018-04-06 01:15:32.5278 | 15 | INFO: DevicesMonitor | TIME = 1007(avg: 1003) ms 2018-04-06 01:15:32.5278 | 15 | INFO: DevicesMonitor | Devices: 12(109 sens.) 2018-04-06 01:15:33.5442 | 25 | INFO: DevicesMonitor | TIME = 1010(avg: 1003) ms 2018-04-06 01:15:33.5442 | 25 | INFO: DevicesMonitor | Devices: 12(109 sens.) and only left the interesting looking errors. I have left the original log in place in case you'd like the whole thing via an email (forum limit is 5mb).Truncd log for Corsair.txt Link to comment Share on other sites More sharing options...
r34lj4k3 Posted April 7, 2018 Author Share Posted April 7, 2018 Sorry for triple post, but I am aware that my settings are currently incorrect and I felt that I should include that. I figured that since the LED strips were working, I'd try setting all my devices attached to LED strips first (which didn't work) and then changing them all to fans (which also didn't work). Link to comment Share on other sites More sharing options...
DevBiker Posted April 7, 2018 Share Posted April 7, 2018 Actually, in iCue, please go to Settings ... Export System Info and Logs. From there, you'll typically need to upload to a cloud storage provider (Google Drive, One Drive, Drop Box, etc) and provide a link here. That not only provides the logs but also configuration and system info, which is often equally important. Link to comment Share on other sites More sharing options...
r34lj4k3 Posted April 9, 2018 Author Share Posted April 9, 2018 Here we are! https://drive.google.com/open?id=1zNgSbT5iDFR17A-p1bVh__YGQy2AanNP Thanks Link to comment Share on other sites More sharing options...
r34lj4k3 Posted April 13, 2018 Author Share Posted April 13, 2018 Not to be a bother, but did my logs yield any useful info? Link to comment Share on other sites More sharing options...
DevBiker Posted April 13, 2018 Share Posted April 13, 2018 Can't say for certain. They have been passed along to Corsair though. Link to comment Share on other sites More sharing options...
r34lj4k3 Posted April 16, 2018 Author Share Posted April 16, 2018 Just to add to this, I updated to the most recent icue and still have problems. Link to comment Share on other sites More sharing options...
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