1. Please don't bump a thread within 24 hours.
2. As per the notice at the top of the forum, Corsair isn't open on the weekends. They won't be open for another 10.5 hours. If you're looking for the fastest response, I'd put in a ticket: http://www.corsair.com/helpdesk/
However, since you purchased a damaged good, you may want to contact the store directly.