Flash Voyager GTR not working

vortecks · #1 07-02-2012, 02:03 AM

Hi,

I bought a Flash Voyager GTR 64GB on March 29th 2011 and it's stopped working.
When inserted, the access light continually flashes and it's detected as a Removeable Disk in Windows Explorer but when I click on it, it says "Please insert a disk into Removeable Disk".
I've tried it in several machines (both Windows 7 and XP) and it still says the same.
If I try to format it, it says there's no disk in drive E:

I'm in the UK and my supplier only offers a 28 day RTB. Is there a UK RMA for Corsair?

Toasted · #2 07-02-2012, 06:17 AM

Try using diskpart or a 3rd party tool to format the drive.

Start Menu>CMD>Diskpart>list disk>select disk X (X is the Flash Voyager GTR)>clean all>exit>exit.

Try create a partition now.

RAM GUY · #3 07-02-2012, 03:28 PM

If that fails then please use the link on the left and request an RMA and we can replace it.

vortecks · #4 07-02-2012, 11:46 PM

The same happens using diskpart and also GParted

I'll have to request an RMA.

vortecks · #5 08-01-2012, 08:20 AM

Hi again......

I received a new one last week and this one has also broken :-(
It started off fine, then it started randomly dismounting and remounting, then it needed to be removed and re-inserted to be recognised and now, it won't detect at all.
I've tried DiskParted and it's not recognised (tried it on 3 PC's).

Can I RMA this one too please?

Also, it cost me £8 to send the last one back which I was ok about. Am I supposed to keep forking out cash every time one fails?

RAM GUY · #6 08-01-2012, 11:14 AM

Yes and I am sorry that happened but please contact our customer service with your previous RMA number and they will take care of the shipping and get you a new drive at our expense.