Originally Posted by RAM GUY
Have you spoke to our customer service? I would strongly suggest you speak with them about this I am sure they will do what ever they can to help you.
No I didn't speak with them. They asked me for a phone number so they could call me, but I am not prepared to give my credit card details over the phone for the advanced RMA, nor am I willing to spend loads of money to ship the PSU to the Netherlands, and then probably pay a repair fee. Aria, the company I bought it from, haven't replied to a single email or forum post, so it's all come to a standstill.
I am really quite upset by all this. I am almost certainly going to be out of pocket for either a new PSU, new motherboard, or both. Even if one company (Corsair or Asus) would admit to a fault, I expect there is no chance they will a) repair/replace for free, and b) cover the expense of replacing or repairing the part which wasn't at fault, but was damaged. I have written off companies in the past because I was unhappy with their after-market support, and it's becoming harder and harder to find PC part manufacturers who don't have overly-complicated CS, or non-existent CS.
It seems nobody wants to just give a straight answer any more.