Trillock Posted June 22, 2017 Share Posted June 22, 2017 Yep, my 3rd one failed, and I am not going to RMA for a fourth...:biggrin: Link to comment Share on other sites More sharing options...
coolkwc Posted June 27, 2017 Share Posted June 27, 2017 There is no point they gave 7 years warranty. Consumer will auto give up after numerous RMA. Good work Corsair. Link to comment Share on other sites More sharing options...
Trillock Posted June 27, 2017 Share Posted June 27, 2017 Corsair great service as usual have offered me an HX850i as a replacement RMA PSU. I have accepted and can't complain about that ! Although it is a cheaper model, I don't care about that, and hoping that this model by a different manufacturer will play nicely with my Gigabyte motherboard. Great stuff Corsair. :cool: Link to comment Share on other sites More sharing options...
Trillock Posted July 22, 2017 Share Posted July 22, 2017 Update, the replacement HX850i PSU arrived yesterday, so out goes the RM550X (back into storage) and installed the new one. All is fine so far....:D: However, one question: With the cables is the USB cable to connect to the USB port on the PSU and then into a USB2 port on the motherboard for the Link software to monitor. But, there is another slim cable where one end would connect to the digital port on the PSU, but I cannot find where the very small connector on the other end is fitted to ? Would it be used to connect to the USB Dongle as supplied with the AX860i, which I don't have, and would (if I wanted to) I have to buy this separately to use this cable ? Not sure why this cable is supplied if I don't have anything to plug it in to....:D: Unless I am missing something....:confused: Link to comment Share on other sites More sharing options...
red-ray Posted July 22, 2017 Share Posted July 22, 2017 But, there is another slim cable where one end would connect to the digital port on the PSU, but I cannot find where the very small connector on the other end is fitted to ? If you have a CLCC you can use this to connect the PSU to one of the C-Link ports. You should only use one of the connectors, never both. The cable would fit into a USB Dongle, but there is no point in doing this as the PSU has a USB port and I further suspect it would not work as the AXi control protocol is different to the HXi/RMi protocol. Link to comment Share on other sites More sharing options...
Trillock Posted July 22, 2017 Share Posted July 22, 2017 Thanks mate, I will just make do with the USB connected from psu to motherboard. Yep the HX850i and AX860i are totally different internals. so I suppose the extra cable is supplied just in case needed. I am not going to fork out some £48 for the Commander thingy, and the Link software shows me what the PSU is up to. I was just curious. :D: Link to comment Share on other sites More sharing options...
red-ray Posted July 22, 2017 Share Posted July 22, 2017 The CLCC is no longer available and suspect future PSUs will only have USB. BTW all of AIDA64 + HWiNFO + my SIV utility can also report Corsair PSU information. Link to comment Share on other sites More sharing options...
Trillock Posted July 22, 2017 Share Posted July 22, 2017 Interesting to know....cheers. Link to comment Share on other sites More sharing options...
joaocorreia Posted January 10, 2019 Share Posted January 10, 2019 Hi, I bought a new AX860i from Amazon (said Corsair) and in the box it said CERTIFIED REFURBISHED. My computer runs for 20mins and then shutsdown and goes into very quick bootloops. I think something is bad with this model and tech, I've seen many people reporting this bootloop issue. Im buying an Assus PSU instead. Link to comment Share on other sites More sharing options...
Vegan Posted January 15, 2019 Share Posted January 15, 2019 try detaching the 2x12 cable and reattaching it Link to comment Share on other sites More sharing options...
devilstrike Posted February 9, 2019 Share Posted February 9, 2019 Same happened to me this morning, yesterday all fine, now want to start pc and it bootloops with clicking sounds. for 219eu this really sucks, can just better buy a cheap *** psu and it works way better than this piece of junk. Link to comment Share on other sites More sharing options...
kot0005 Posted February 16, 2019 Share Posted February 16, 2019 okay, I am having the same issue but I know why. AX860i, worked flawlessly since 2014 ? Earlier today I turned off OCP in Icue and my system started bootloops. So I disconnected the usb connection from the PSU and uninstalled icue. I installed Link instead to check if it works and it does but once I restart my pc and start the Link my pc reboots but here there is no bootlopp since link doesnt start with windows like Icue. I linked an img of HWInfo pulling data from my PSU and One of the raids is reporting 59amps ?!?! this isnt correct right ?? because this is during idle status. When I opened up a game the other PCIe connectors worked properly, they were peaking 15-16amps but the defective connection reporting 59amps stayed. TLDR:uninstall icue and disconnect ur psu from USB. Is there a fix to it or is the sensor on my PSU busted ? I cant turn off OCP anymore because Icue detects the 59amps as over 40Amp limit and rebootloops the pc... Link to comment Share on other sites More sharing options...
kot0005 Posted February 16, 2019 Share Posted February 16, 2019 Ok so I powered my PC off, unplugged the mains cable, unplugged all the cables from the PSU and plugged them all back in and turned my pc on and boom, the incorrect reading is now fixed and I can use ICU and Link without my system bootlooping https://imgur.com/xgNQx5i So is this hardware issue or what ? Link to comment Share on other sites More sharing options...
jrcobb1994 Posted February 16, 2019 Share Posted February 16, 2019 sounds like a cable issue only way to know for sure is trying to recreate the problem some how, if the issue come back and pulling the cable out fixes again i would try another PCIE cable or EPS12 cable which ever is the one on GPU/CPU 1. Link to comment Share on other sites More sharing options...
kot0005 Posted February 16, 2019 Share Posted February 16, 2019 the issue is back btw. I dont have ice installed so its not bootlooping but the current reading shows 59amps again. Link to comment Share on other sites More sharing options...
Aivo10 Posted May 13, 2019 Share Posted May 13, 2019 Maybe this helps: http://forum.corsair.com/forums/showpost.php?p=1004348&postcount=52 Link to comment Share on other sites More sharing options...
Vegan Posted May 14, 2019 Share Posted May 14, 2019 Maybe this helps: http://forum.corsair.com/forums/showpost.php?p=1004348&postcount=52 Interesting as some pics I have seen do not have that resistor. 470KΩ 1/4W Link to comment Share on other sites More sharing options...
Aivo10 Posted June 2, 2019 Share Posted June 2, 2019 After installing this resistor my Corsair AX860i works without any restarts approximately four weeks. I checked and had never found any other reasons for it. Picture from Corsair website. Link to comment Share on other sites More sharing options...
Vegan Posted June 11, 2019 Share Posted June 11, 2019 Some advice for this thread: make sure you have lots of fans, front intake fans and rear/top exhaust fans so that heat does not accumulate Link to comment Share on other sites More sharing options...
kingmiki Posted September 23, 2019 Share Posted September 23, 2019 I know I am late to replying to this post, it just happened to me recently. I did some test. I believe that the 24 pin on my PSU is really sensitive. I have to angle it every time so that it wouldn't shut down. I even bought a spare PSU(CORSAIR VS650) and for the past 6 months, I didn't have any shut downs at all. I asked my friend to test my AX860i to his rig, since his rig consumes more power, he had no shut downs or even red lights on the PSU. He didn't use my wires though so there's that. These PSU shut downs have been driving me crazy for almost a year now. I was happy to just let my 860i sit in storage and just switch to VS650 but then again, I am still running test. Might buy a separate 24 pin cable. Hopefully that works. I found it useful to angle my 24 pin(the one connected to the PSU) upwards not downwards. Link to comment Share on other sites More sharing options...
Vegan Posted October 16, 2019 Share Posted October 16, 2019 I know I am late to replying to this post, it just happened to me recently. I did some test. I believe that the 24 pin on my PSU is really sensitive. I have to angle it every time so that it wouldn't shut down. I even bought a spare PSU(CORSAIR VS650) and for the past 6 months, I didn't have any shut downs at all. I asked my friend to test my AX860i to his rig, since his rig consumes more power, he had no shut downs or even red lights on the PSU. He didn't use my wires though so there's that. These PSU shut downs have been driving me crazy for almost a year now. I was happy to just let my 860i sit in storage and just switch to VS650 but then again, I am still running test. Might buy a separate 24 pin cable. Hopefully that works. I found it useful to angle my 24 pin(the one connected to the PSU) upwards not downwards. I have been lucky as the 2x12 cable is rock solid on my Corsair modular power supplies. If you can scrape it up the HXi series are very good Link to comment Share on other sites More sharing options...
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