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Old 06-13-2018, 04:02 PM
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Corsair Calico Jack Corsair Calico Jack is offline
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So, here's the deal. We can send replacement STANDARD keycaps. If it's a bunch of keycaps, we can replace the keyboard. But, we don't upgrade the keyboard to the new model in most cases, and we can't send replacement PBT keycaps unless the keyboard has them. I mean, we sell the keycaps separately, they aren't used for RMA purposes, and probably won't unless you have a keyboard where they are included. You can ask, but the answer will probably be no. That being said, they will replace your faulty keycaps with some we have here in the office.
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