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Old 10-21-2018, 08:58 PM
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So ... that's showing as disconnected. What you are seeing there indicates that it was once connected but now isn't. Windows still retains information about it.

Now .. the fact that unplugging and replugging it brings it up tells us something - the issue is with the Windows USB initialization on startup.

Start with disabling Windows Fast Startup (https://www.windowscentral.com/how-d...0-fast-startup). From there, check the BIOS and make sure that XHCI Hand Off is enabled (in the BIOS) and disable the BIOS fast start.
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