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Forum: Warranty and RMA Questions 02-21-2019, 12:33 PM
Replies: 1
Views: 57
Posted By Corsair Wootaru
Hello Cimocs, I have replied to your ticket,...

Hello Cimocs,

I have replied to your ticket, you should be able to send in your item with the label.

Best,
Wootaru
Forum: Warranty and RMA Questions 02-20-2019, 02:57 PM
Replies: 1
Views: 85
Posted By Corsair Wootaru
Hello Dark Light, I'm sorry that this has...

Hello Dark Light,

I'm sorry that this has taken a while to get handled. I've went and reached out to the person who is in charge of the Damage claims. Once I get an update on it I will be able to...
Forum: Warranty and RMA Questions 02-20-2019, 02:50 PM
Replies: 1
Views: 52
Posted By Corsair Wootaru
Hello Testermuse, I've updated your ticket,...

Hello Testermuse,

I've updated your ticket, can you please have a look at it?

Thanks,
Wootaru
Forum: Warranty and RMA Questions 02-19-2019, 01:31 PM
Replies: 1
Views: 127
Posted By Corsair Wootaru
Hello ariesjj, I am sorry for any...

Hello ariesjj,

I am sorry for any inconveniences, I've changed your ticket to what you've requested for you. Please let me know if you have any further questions on your ticket.

Best,
Wootaru
Forum: Warranty and RMA Questions 02-19-2019, 01:05 PM
Replies: 5
Views: 191
Posted By Corsair Wootaru
Hello jkcor, Another series as in the...

Hello jkcor,

Another series as in the Dominators, or another vengeance Series. I am still looking into your ticket to see if the representative that responded to the ticket found all possible...
Forum: Warranty and RMA Questions 02-19-2019, 12:40 PM
Replies: 1
Views: 104
Posted By Corsair Wootaru
Hello kuskus, I've responded to your ticket...

Hello kuskus,

I've responded to your ticket and we will get this resolved for you. I am sorry for the delay.

Best,
Wootaru
Forum: Warranty and RMA Questions 02-19-2019, 12:24 PM
Replies: 1
Views: 66
Posted By Corsair Wootaru
Hello thehypnootoad, Can you please create a...

Hello thehypnootoad,

Can you please create a ticket at support.corsair.com and provide me with the ticket number here. Also when creating a ticket please make sure you include the invoice of your...
Forum: Warranty and RMA Questions 02-14-2019, 02:52 PM
Replies: 5
Views: 191
Posted By Corsair Wootaru
Hello jkcor, Just the 8 DRAM Sticks would be...

Hello jkcor,

Just the 8 DRAM Sticks would be necessary.

Best,
Wootaru
Forum: Warranty and RMA Questions 02-14-2019, 02:48 PM
Replies: 1
Views: 105
Posted By Corsair Wootaru
Hello SoyaSauce, I've corrected the address...

Hello SoyaSauce,

I've corrected the address for you.

Best,
Wootaru
Forum: Warranty and RMA Questions 02-14-2019, 02:42 PM
Replies: 1
Views: 104
Posted By Corsair Wootaru
Hello BrewMeister, I am sorry for the delay,...

Hello BrewMeister,

I am sorry for the delay, I will take a look at the ticket and have it worked on.

Best,
Wootaru
Forum: Warranty and RMA Questions 02-13-2019, 10:16 PM
Replies: 1
Views: 104
Posted By Corsair Wootaru
Hello Hikyuuri, I've viewed your ticket and...

Hello Hikyuuri,

I've viewed your ticket and I can see it is being currently worked on. I will check up on it tomorrow as well to see if I can get an agent to look at the refund for you.

Best,...
Forum: Warranty and RMA Questions 02-13-2019, 12:52 PM
Replies: 4
Views: 123
Posted By Corsair Wootaru
Hello Steph Amiel, Thanks for letting me...

Hello Steph Amiel,

Thanks for letting me know, I'll see what is going on with the chat.

Best,
Wootaru
Forum: Warranty and RMA Questions 02-13-2019, 12:50 PM
Replies: 2
Views: 125
Posted By Corsair Wootaru
Hello Cubuss, I've gone and reply back to...

Hello Cubuss,

I've gone and reply back to your ticket, if you can please provide an invoice on your ticket, I will talk to our technical support agent to move it forward.

Best,
Wootaru
Forum: Warranty and RMA Questions 02-13-2019, 12:46 PM
Replies: 4
Views: 123
Posted By Corsair Wootaru
Hello Steph Amiel, I am sorry for the delay...

Hello Steph Amiel,

I am sorry for the delay in the response, I've just checked your ticket and it looks like someone is already assisting you. If you have any concerns feel free to let me know.
...
Forum: Warranty and RMA Questions 02-13-2019, 12:35 PM
Replies: 9
Views: 422
Posted By Corsair Wootaru
Hello aiclooo, Ok, Thanks for letting me...

Hello aiclooo,

Ok, Thanks for letting me know. :)

Best,
Wootaru
Forum: Warranty and RMA Questions 02-13-2019, 12:34 PM
Replies: 10
Views: 930
Posted By Corsair Wootaru
Hello Zer0c, I sent a reply to the ticket...

Hello Zer0c,

I sent a reply to the ticket with a possible way to help minimize downtime and work on solution to your issue.

Best,
Wootaru
Forum: Warranty and RMA Questions 02-13-2019, 12:05 PM
Replies: 4
Views: 210
Posted By Corsair Wootaru
Hello string_zero, I am sorry about what is...

Hello string_zero,

I am sorry about what is going on, I will have a talk with them to see what is going on with your ARMA. I will do my best to see if we can get it processed for you.

Best,...
Forum: Warranty and RMA Questions 02-12-2019, 12:35 PM
Replies: 5
Views: 206
Posted By Corsair Wootaru
Hello alfie1811, I'm sorry about not being...

Hello alfie1811,

I'm sorry about not being able to change the address in time. I am glad you were able to fix the issue.

Best,
Wootaru
Forum: Warranty and RMA Questions 02-11-2019, 05:49 PM
Replies: 5
Views: 206
Posted By Corsair Wootaru
Hello alfie1811, Please edit your post to...

Hello alfie1811,

Please edit your post to not show your address. Since the item has shipped we would need you to create another ticket with the correct address.

Best,
Wootaru
Forum: Warranty and RMA Questions 02-11-2019, 02:21 PM
Replies: 2
Views: 170
Posted By Corsair Wootaru
Hello vettechjamie You've contacted Corsair...

Hello vettechjamie

You've contacted Corsair out of our normal business hours. If you need any assistance with your mouse, we are available to help you now. What seems to be the issue you're...
Forum: Warranty and RMA Questions 02-11-2019, 02:18 PM
Replies: 5
Views: 206
Posted By Corsair Wootaru
Hello Alfie, Can you reply to your ticket...

Hello Alfie,

Can you reply to your ticket with the address.

Best,
Wootaru
Forum: Warranty and RMA Questions 02-11-2019, 02:16 PM
Replies: 1
Views: 122
Posted By Corsair Wootaru
Hello dukeofhurl, We had a small outage this...

Hello dukeofhurl,

We had a small outage this morning, so chat was down. Please try again, chat is available again.

Best,
Wootaru
Forum: Warranty and RMA Questions 02-11-2019, 02:14 PM
Replies: 1
Views: 149
Posted By Corsair Wootaru
Hello requnael, I've posted a reply on your...

Hello requnael,

I've posted a reply on your ticket with some information.

Best,
Wootaru
Forum: Warranty and RMA Questions 02-08-2019, 12:10 PM
Replies: 9
Views: 422
Posted By Corsair Wootaru
Hello aiclooo, Who did they write to? Is it...

Hello aiclooo,

Who did they write to? Is it possible to let me know so I can see if I can talk to the person at Corsair?

Best,
Wootaru
Forum: Warranty and RMA Questions 02-07-2019, 01:09 PM
Replies: 3
Views: 307
Posted By Corsair Wootaru
Hello Matija, I understand what you're...

Hello Matija,

I understand what you're saying there, but we do not just give you something cheaper in price just to give you something cheaper in price, we look at things comparable to your...
Showing results 1 to 25 of 212

 
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