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Search: Posts Made By: Corsair Calico Jack
Forum: Keyboards and Mice 09-17-2018, 07:18 PM
Replies: 3
Views: 167
There is no PS4 mode. What exactly are you...

There is no PS4 mode. What exactly are you referring to? What was the option you changed?
Forum: Keyboards and Mice 09-17-2018, 07:16 PM
Replies: 4
Views: 346
The K70 Lux RGB cannot use Rainbow Spiral as a...

The K70 Lux RGB cannot use Rainbow Spiral as a default lighting. It can only assign static coloring. The static red LED's should be the only possible lighting when iCUE is not on.

You can save a...
Forum: Warranty and RMA Questions 08-29-2018, 06:05 PM
Replies: 10
Views: 442
It automatically creates a Corsair account

It automatically creates a Corsair account
Forum: Warranty and RMA Questions 08-23-2018, 01:15 PM
Replies: 10
Views: 442
That's not what we would use as an RMA id. Maybe...

That's not what we would use as an RMA id. Maybe that's there own number.

I mean, I'm sorry. You can certainly bring this up with the agents you're speaking with but without direct information...
Forum: Warranty and RMA Questions 08-21-2018, 01:56 PM
Replies: 10
Views: 442
Possibly. I mean, those aren't us. The...

Possibly. I mean, those aren't us. The distributors are people who buy product from us.

Some international retailers will do things like resolve RMA's for customer's instead of making them do...
Forum: Warranty and RMA Questions 08-21-2018, 01:55 PM
Replies: 2
Views: 291
According to what people are telling me, your...

According to what people are telling me, your refund was posted and should be sent to you by Monday.

The original statement in the ticket of the Refund being approved was more or less a "We need...
Forum: Warranty and RMA Questions 08-21-2018, 01:20 PM
Replies: 10
Views: 442
Can I get your ticket number?

Can I get your ticket number?
Forum: Warranty and RMA Questions 08-20-2018, 03:39 PM
Replies: 1
Views: 207
What is the email you are logging in from?

What is the email you are logging in from?
Forum: Warranty and RMA Questions 08-20-2018, 03:38 PM
Replies: 1
Views: 198
We've double checked and found an account under...

We've double checked and found an account under your name. Is everything fine now? Still need help?
Forum: Warranty and RMA Questions 08-20-2018, 12:59 PM
Replies: 1
Views: 217
Hi, Create a ticket and we can definitely...

Hi,

Create a ticket and we can definitely see about getting it replaced.

Support.corsair.com
Forum: Warranty and RMA Questions 08-20-2018, 12:58 PM
Replies: 1
Views: 263
That errors related to your password. Make sure...

That errors related to your password. Make sure that you are using a capital letter, lowercase letter, number, and special character (@$% etc...).

Also, make sure you aren't using your username...
Forum: Warranty and RMA Questions 08-15-2018, 01:19 PM
Replies: 2
Views: 279
Try again now.

Try again now.
Forum: Keyboards and Mice 08-14-2018, 01:58 PM
Replies: 8
Views: 472
It sounds like CUE may have installed...

It sounds like CUE may have installed incorrectly, or the driver was misapplied.

- Please make sure to install all updates for Windows.
- Uninstall the CUE software.
Please locate your Appdata...
Forum: Keyboards and Mice 08-14-2018, 01:54 PM
Replies: 6
Views: 243
Has to be a keyboard which supports saving to the...

Has to be a keyboard which supports saving to the device. Please note though that we do not have advertised compatibility with consoles. We cannot guarantee that it will operate on your Xbox.
...
Forum: Keyboards and Mice 08-13-2018, 07:22 PM
Replies: 1
Views: 217
Try turning off Fast Boot: ...

Try turning off Fast Boot:

https://www.windowscentral.com/how-disable-windows-10-fast-startup
Forum: Keyboards and Mice 08-13-2018, 07:21 PM
Replies: 8
Views: 472
iCUE can't kill a keyboard in the way you're...

iCUE can't kill a keyboard in the way you're describing. What's your ticket number, we can try uploading the file through there.
Forum: Keyboards and Mice 08-13-2018, 06:07 PM
Replies: 1
Views: 141
Hi Mehksauce, We're currently researching...

Hi Mehksauce,

We're currently researching this issue.

In order for us to further analyze this issue, we will need a copy of your system information. Please complete the form linked here:
...
Forum: Warranty and RMA Questions 08-13-2018, 05:55 PM
Replies: 1
Views: 290
Hi Hockey, It appears that Fedex was unable...

Hi Hockey,

It appears that Fedex was unable to drop off your package. You should be able to contact them to arrange a pickup time at their offices, or have it delivered at a specific time. The...
Forum: Warranty and RMA Questions 08-13-2018, 05:53 PM
Replies: 5
Views: 331
The hydro coolers are complex devices, but...

The hydro coolers are complex devices, but testing for them is very simple. No worries, it is very unlikely your CPU will burn out during such testing. Please try the suggestions below.
1: Try...
Forum: Warranty and RMA Questions 08-13-2018, 05:52 PM
Replies: 2
Views: 238
Hi Printh, Try moving the USB3.0 header from...

Hi Printh,

Try moving the USB3.0 header from the front of the case to a different motherboard header. The header could've died.

If that doesn't work, create a ticket and we can send a new i/o...
Forum: Warranty and RMA Questions 08-08-2018, 05:10 PM
Replies: 2
Views: 281
Hi, I'm reading through your ticket and I'm...

Hi,

I'm reading through your ticket and I'm just going to try to respond as best I can to this.

I have no comment about your complaint regarding the retailer you're speaking to. Corsair does...
Forum: Warranty and RMA Questions 08-08-2018, 04:46 PM
Replies: 2
Views: 296
You don't send them to the US if you're in Hong...

You don't send them to the US if you're in Hong Kong. Our shipping depot for your region is in Taiwan.
Forum: Warranty and RMA Questions 08-03-2018, 01:10 PM
Replies: 3
Views: 418
Ya, there's no issue. It goes to a different...

Ya, there's no issue. It goes to a different shipping office because of how our partnerships work.

You can really send it to either office without issue, but the UK one will be faster.
Forum: Warranty and RMA Questions 08-03-2018, 01:05 PM
Replies: 1
Views: 210
Hi, It works like any Visa Prepaid Debit...

Hi,

It works like any Visa Prepaid Debit Card. You can use it at any retailer. You can check your balance here: https://www.corsairrebates.com/promocenter/corsair/

I'd also refer most...
Forum: Warranty and RMA Questions 08-03-2018, 12:59 PM
Replies: 1
Views: 275
Just continue with your ticket. They can send...

Just continue with your ticket. They can send another side panel.
Showing results 1 to 25 of 219

 
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