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Forum: iCUE Software 03-12-2019, 02:34 PM
Replies: 1
Views: 86
Which games are you playing where this happens?

Which games are you playing where this happens?
Forum: iCUE Software 03-12-2019, 02:33 PM
Replies: 2
Views: 92
The extension cable you're using is probably not...

The extension cable you're using is probably not the extension cable. You're probably using the RGB cable to connect a lighting hub to a Commander Pro. Try connecting the lighting strips directly...
Forum: iCUE Software 03-11-2019, 06:28 PM
Replies: 9
Views: 505
^^^^^ That's basically what's happening 9 out of...

^^^^^ That's basically what's happening 9 out of 10.
Forum: iCUE Software 03-11-2019, 06:23 PM
Replies: 1
Views: 91
Can you send us a screenshot showing your...

Can you send us a screenshot showing your lighting settings in iCUE for the stand? Just to make sure.
Forum: iCUE Software 03-07-2019, 06:46 PM
Replies: 9
Views: 505
Switching the CorsairService to manual in...

Switching the CorsairService to manual in services.msc also gets around the issue.
Forum: iCUE Software 02-25-2019, 07:43 PM
Replies: 25
Views: 1,751
Hi Guys, I really don't think iCUE is...

Hi Guys,

I really don't think iCUE is causing this issue. It doesn't have the ability to modify your BIOS options or restrict your CPU clocking or anything like that. Where are you reading these...
Forum: iCUE Software 02-25-2019, 07:19 PM
Replies: 4
Views: 191
Resetting the service doesn't do anything because...

Resetting the service doesn't do anything because it only resets the hardware services, like for the cooler and the fans.

Please go to CONTROL PANEL / HARDWARE AND SOUND / POWER OPTIONS and then...
Forum: iCUE Software 02-22-2019, 05:23 PM
Replies: 10
Views: 438
Can you give us a picture of what you are seeing...

Can you give us a picture of what you are seeing in iCUE when it launches?
Forum: iCUE Software 02-22-2019, 05:18 PM
Replies: 3
Views: 517
Does this change at all if you disconnect the...

Does this change at all if you disconnect the Lighting Node Pro? What motherboard are you using on this PC?
Forum: iCUE Software 02-21-2019, 08:14 PM
Replies: 10
Views: 368
Can we get an updated list of your system specs?

Can we get an updated list of your system specs?
Forum: iCUE Software 02-21-2019, 08:10 PM
Replies: 2
Views: 275
You can also find the related Registry keys in...

You can also find the related Registry keys in Reg Edit by checking under

HKey Local Machine and Hkey Current User. They are in the Software folder. Just delete the Corsair folder in both.
Forum: iCUE Software 02-21-2019, 08:09 PM
Replies: 12
Views: 847
The initial boot fan craziness is normal for...

The initial boot fan craziness is normal for hardware. It's just a quick test, and also like... an originating spin to get them all moving. Your GPU and PSU should do this as well.

Try turning...
Forum: iCUE Software 02-21-2019, 08:05 PM
Replies: 8
Views: 346
Does it work fine when unplugged and reconnected?...

Does it work fine when unplugged and reconnected?

If not, create a ticket and we'll throw you the firmware, as it could be a firmware issue with the mouse.
Forum: iCUE Software 02-21-2019, 07:11 PM
Replies: 2
Views: 192
It doesn't mention any iCUE files as being the...

It doesn't mention any iCUE files as being the root of the issue. Ntdll.dll is, I believe, an Nvidia library. It just sounds like the sound driver is conflicting and causing the issue. Try clean...
Forum: iCUE Software 02-21-2019, 07:09 PM
Replies: 7
Views: 2,222
Hi Triangullar, So, we're looking into...

Hi Triangullar,

So, we're looking into seeing if the guy who makes these can expand it for 8 sticks.


Now, I have a workaround because realistically this won't happen for a bit... but...
...
Forum: iCUE Software 02-20-2019, 08:58 PM
Replies: 3
Views: 237
My understanding (And I don't know for sure as I...

My understanding (And I don't know for sure as I am not a dev), is that the multiplier is applied on the motherboard end. iCUE is merely reading the motherboard readings and displaying them.

All...
Forum: iCUE Software 02-20-2019, 08:56 PM
Replies: 3
Views: 1,070
@stonewulf Ignore Chrome. It will state that...

@stonewulf
Ignore Chrome. It will state that with most .msi files

Weird, we havent been hearing about this Fortnite issue. Do you all have OSD enabled? If you turn it off, does the issue come...
Forum: iCUE Software 02-20-2019, 08:54 PM
Replies: 7
Views: 2,222
Go into Settings, and disable Corsair SDK.

Go into Settings, and disable Corsair SDK.
Forum: iCUE Software 02-20-2019, 08:53 PM
Replies: 6
Views: 261
^^ As stated above. Certain BIOS patches broke...

^^ As stated above. Certain BIOS patches broke compatibility. Try reverting to a previous version. If that one does not work, go back another.

This works as a workaround until a compatibility...
Forum: iCUE Software 02-20-2019, 08:47 PM
Replies: 3
Views: 394
For the RAM: You need to disable Software...

For the RAM: You need to disable Software Control, then change lighting, and then switch back on. The lighting you set while Software Control is turned off will be shown during sleep.

For the...
Forum: iCUE Software 02-20-2019, 08:44 PM
Replies: 5
Views: 1,563
SDK stands for Software Developer's Kit. ...

SDK stands for Software Developer's Kit.

It's basically used for coded profiles rather than those made through the iCUE UI.
Forum: iCUE Software 02-20-2019, 08:43 PM
Replies: 1
Views: 169
Do these issues repeat when running your PC in...

Do these issues repeat when running your PC in Safe Mode? https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
Forum: iCUE Software 02-20-2019, 08:42 PM
Replies: 15
Views: 489
Can you give us a screenshot of your lighting...

Can you give us a screenshot of your lighting settings in iCUE as well?
Forum: iCUE Software 02-20-2019, 08:41 PM
Replies: 4
Views: 191
It sounds like the lighting communication is...

It sounds like the lighting communication is timing out.

Are you using anything like Asus Aura or Mystic Light on this PC? RGB Fusion?
Forum: iCUE Software 02-20-2019, 03:54 PM
Replies: 17
Views: 1,180
My understanding is that there should be a fix...

My understanding is that there should be a fix out soon, guys. Just make sure to update iCUE when you can and to get any updates from Lenovo's website.

Can't guarantee anything in the next iCUE...
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