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Forum: Power Supplies 02-21-2019, 01:32 PM
Replies: 1
Views: 63
Posted By Corsair Notepad
Try using some compressed air clean out the PSU...

Try using some compressed air clean out the PSU and fan. If that doesn't help with the sound go ahead and contact our support team by opening a ticket at support.corsair.com
Forum: Power Supplies 02-21-2019, 01:17 PM
Replies: 1
Views: 63
Posted By Corsair Notepad
Unfortunately we do not have a cable kit for the...

Unfortunately we do not have a cable kit for the older AX850 PSU.
Forum: Power Supplies 02-21-2019, 01:13 PM
Replies: 1
Views: 119
Posted By Corsair Notepad
That cable kit you linked will work if you are...

That cable kit you linked will work if you are able to purchase one, but also a good quality cable extension will also do the job.
Forum: Audio 02-21-2019, 01:11 PM
Replies: 2
Views: 76
Posted By Corsair Notepad
Yes if you have a wireless router or any other...

Yes if you have a wireless router or any other 2.4ghz device in close proximity it can cause interference with your wireless headset.
Forum: Audio 02-21-2019, 01:10 PM
Replies: 1
Views: 72
Posted By Corsair Notepad
If unplugging it and plugging it back in doesn't...

If unplugging it and plugging it back in doesn't work go ahead and contact our support team by opening a ticket at support.corsair.com
Forum: Audio 02-21-2019, 01:10 PM
Replies: 1
Views: 73
Posted By Corsair Notepad
Double check your default audio devices, if that...

Double check your default audio devices, if that still isn't working go ahead and contact our support team through a ticket at support.corsair.com
Forum: Audio 02-21-2019, 01:09 PM
Replies: 1
Views: 88
Posted By Corsair Notepad
You will need to contact our Customer Service...

You will need to contact our Customer Service team regarding your particular issue.
Forum: Audio 02-21-2019, 01:08 PM
Replies: 1
Views: 88
Posted By Corsair Notepad
I would recommend you contact our support team...

I would recommend you contact our support team through a ticket at support.corsair.com
Forum: Audio 02-21-2019, 01:07 PM
Replies: 1
Views: 110
Posted By Corsair Notepad
Windows itself will recognize the devices but you...

Windows itself will recognize the devices but you are limited to just one at a time unless you use a virtual audio cable. You may also run into issues with the two wireless devices working side by...
Forum: Audio 02-07-2019, 04:50 PM
Replies: 4
Views: 212
Posted By Corsair Notepad
Hey Lightningpete I would definitely recommend...

Hey Lightningpete I would definitely recommend opening up a support ticket regarding your issue so our support team can assist with your headset problem.
Forum: Power Supplies 02-07-2019, 01:36 PM
Replies: 1
Views: 187
Posted By Corsair Notepad
That definitely isn't normal and I would...

That definitely isn't normal and I would recommend you contact our support team through the ticket system at Support.Corsair.com
Forum: Audio 02-05-2019, 08:38 PM
Replies: 1
Views: 203
Posted By Corsair Notepad
Make sure your Windows and iCUE is fully updated....

Make sure your Windows and iCUE is fully updated. If your problem persists contact our support team at support.corsair.com
Forum: Audio 02-05-2019, 08:37 PM
Replies: 1
Views: 339
Posted By Corsair Notepad
Hi Hanibal go ahead and contact our Support team...

Hi Hanibal go ahead and contact our Support team at through the ticket system at support.corsair.com
Forum: Audio 02-05-2019, 08:36 PM
Replies: 1
Views: 241
Posted By Corsair Notepad
It will be located under Settings in the iCUE...

It will be located under Settings in the iCUE software when you select your headset.
Forum: Audio 02-05-2019, 08:35 PM
Replies: 1
Views: 266
Posted By Corsair Notepad
Unfortunately that device is only supported...

Unfortunately that device is only supported through the iCUE software.
Forum: Audio 02-05-2019, 08:35 PM
Replies: 1
Views: 191
Posted By Corsair Notepad
Make sure your microphone is selected as the...

Make sure your microphone is selected as the default device in Windows. And also check your privacy settings according to this stickied thread http://forum.corsair.com/v3/showthread.php?t=177498
Forum: Audio 02-05-2019, 08:33 PM
Replies: 2
Views: 297
Posted By Corsair Notepad
Make sure the audio quality for your microphone...

Make sure the audio quality for your microphone is set to DVD quality and not Telephone quality. It appears a Windows update affected this setting with quite a few microphones.
Forum: Audio 02-05-2019, 08:32 PM
Replies: 2
Views: 180
Posted By Corsair Notepad
Try turning your microphone volume down in...

Try turning your microphone volume down in Windows settings.
Forum: Audio 02-05-2019, 08:30 PM
Replies: 2
Views: 204
Posted By Corsair Notepad
Hi terragady I would recommend you contact our...

Hi terragady I would recommend you contact our support team at support.corsair.com for assistance with your issue.
Forum: Audio 02-05-2019, 01:17 PM
Replies: 1
Views: 227
Posted By Corsair Notepad
This is something that is being looked into.

This is something that is being looked into.
Forum: Audio 02-05-2019, 01:16 PM
Replies: 1
Views: 212
Posted By Corsair Notepad
So long as the Amp has 3.5mm headphone jack it...

So long as the Amp has 3.5mm headphone jack it should work. Though the connection on the headset is a 4-pole connection so unless the Amp was the same you would lose use of your microphone without a...
Forum: Power Supplies 01-30-2019, 01:01 PM
Replies: 3
Views: 255
Posted By Corsair Notepad
Never, I repeat NEVER open up a PSU and start...

Never, I repeat NEVER open up a PSU and start poking around inside of it. Those capacitors can hold a charge for years that is more than enough to cause serious harm and/or death to anyone who...
Forum: Power Supplies 01-30-2019, 12:59 PM
Replies: 7
Views: 351
Posted By Corsair Notepad
Either one of those PSU's will fit the bill. The...

Either one of those PSU's will fit the bill. The AX is our more premium line but the HX is a great PSU also.
Forum: Audio 01-30-2019, 12:51 PM
Replies: 1
Views: 258
Posted By Corsair Notepad
If you haven't done so already go and open a...

If you haven't done so already go and open a ticket so our support team can help you with this issue.
Forum: Audio 01-23-2019, 06:43 PM
Replies: 4
Views: 319
Posted By Corsair Notepad
Make sure your Windows is fully updated.

Make sure your Windows is fully updated.
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