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Forum: Warranty and RMA Questions 02-14-2019, 02:52 PM
Replies: 2
Views: 101
Posted By Corsair Wootaru
Hello jkcor, Just the 8 DRAM Sticks would be...

Hello jkcor,

Just the 8 DRAM Sticks would be necessary.

Best,
Wootaru
Forum: Warranty and RMA Questions 02-14-2019, 02:48 PM
Replies: 1
Views: 64
Posted By Corsair Wootaru
Hello SoyaSauce, I've corrected the address...

Hello SoyaSauce,

I've corrected the address for you.

Best,
Wootaru
Forum: Warranty and RMA Questions 02-14-2019, 02:42 PM
Replies: 1
Views: 65
Posted By Corsair Wootaru
Hello BrewMeister, I am sorry for the delay,...

Hello BrewMeister,

I am sorry for the delay, I will take a look at the ticket and have it worked on.

Best,
Wootaru
Forum: Warranty and RMA Questions 02-13-2019, 10:16 PM
Replies: 1
Views: 76
Posted By Corsair Wootaru
Hello Hikyuuri, I've viewed your ticket and...

Hello Hikyuuri,

I've viewed your ticket and I can see it is being currently worked on. I will check up on it tomorrow as well to see if I can get an agent to look at the refund for you.

Best,...
Forum: Warranty and RMA Questions 02-13-2019, 12:52 PM
Replies: 4
Views: 88
Posted By Corsair Wootaru
Hello Steph Amiel, Thanks for letting me...

Hello Steph Amiel,

Thanks for letting me know, I'll see what is going on with the chat.

Best,
Wootaru
Forum: Warranty and RMA Questions 02-13-2019, 12:50 PM
Replies: 2
Views: 90
Posted By Corsair Wootaru
Hello Cubuss, I've gone and reply back to...

Hello Cubuss,

I've gone and reply back to your ticket, if you can please provide an invoice on your ticket, I will talk to our technical support agent to move it forward.

Best,
Wootaru
Forum: Warranty and RMA Questions 02-13-2019, 12:46 PM
Replies: 4
Views: 88
Posted By Corsair Wootaru
Hello Steph Amiel, I am sorry for the delay...

Hello Steph Amiel,

I am sorry for the delay in the response, I've just checked your ticket and it looks like someone is already assisting you. If you have any concerns feel free to let me know.
...
Forum: Warranty and RMA Questions 02-13-2019, 12:35 PM
Replies: 9
Views: 389
Posted By Corsair Wootaru
Hello aiclooo, Ok, Thanks for letting me...

Hello aiclooo,

Ok, Thanks for letting me know. :)

Best,
Wootaru
Forum: Warranty and RMA Questions 02-13-2019, 12:34 PM
Replies: 10
Views: 875
Posted By Corsair Wootaru
Hello Zer0c, I sent a reply to the ticket...

Hello Zer0c,

I sent a reply to the ticket with a possible way to help minimize downtime and work on solution to your issue.

Best,
Wootaru
Forum: Warranty and RMA Questions 02-13-2019, 12:05 PM
Replies: 4
Views: 183
Posted By Corsair Wootaru
Hello string_zero, I am sorry about what is...

Hello string_zero,

I am sorry about what is going on, I will have a talk with them to see what is going on with your ARMA. I will do my best to see if we can get it processed for you.

Best,...
Forum: Warranty and RMA Questions 02-12-2019, 12:35 PM
Replies: 5
Views: 173
Posted By Corsair Wootaru
Hello alfie1811, I'm sorry about not being...

Hello alfie1811,

I'm sorry about not being able to change the address in time. I am glad you were able to fix the issue.

Best,
Wootaru
Forum: Warranty and RMA Questions 02-11-2019, 05:49 PM
Replies: 5
Views: 173
Posted By Corsair Wootaru
Hello alfie1811, Please edit your post to...

Hello alfie1811,

Please edit your post to not show your address. Since the item has shipped we would need you to create another ticket with the correct address.

Best,
Wootaru
Forum: Warranty and RMA Questions 02-11-2019, 02:21 PM
Replies: 2
Views: 138
Posted By Corsair Wootaru
Hello vettechjamie You've contacted Corsair...

Hello vettechjamie

You've contacted Corsair out of our normal business hours. If you need any assistance with your mouse, we are available to help you now. What seems to be the issue you're...
Forum: Warranty and RMA Questions 02-11-2019, 02:18 PM
Replies: 5
Views: 173
Posted By Corsair Wootaru
Hello Alfie, Can you reply to your ticket...

Hello Alfie,

Can you reply to your ticket with the address.

Best,
Wootaru
Forum: Warranty and RMA Questions 02-11-2019, 02:16 PM
Replies: 1
Views: 91
Posted By Corsair Wootaru
Hello dukeofhurl, We had a small outage this...

Hello dukeofhurl,

We had a small outage this morning, so chat was down. Please try again, chat is available again.

Best,
Wootaru
Forum: Warranty and RMA Questions 02-11-2019, 02:14 PM
Replies: 1
Views: 123
Posted By Corsair Wootaru
Hello requnael, I've posted a reply on your...

Hello requnael,

I've posted a reply on your ticket with some information.

Best,
Wootaru
Forum: Warranty and RMA Questions 02-08-2019, 12:10 PM
Replies: 9
Views: 389
Posted By Corsair Wootaru
Hello aiclooo, Who did they write to? Is it...

Hello aiclooo,

Who did they write to? Is it possible to let me know so I can see if I can talk to the person at Corsair?

Best,
Wootaru
Forum: Warranty and RMA Questions 02-07-2019, 01:09 PM
Replies: 3
Views: 276
Posted By Corsair Wootaru
Hello Matija, I understand what you're...

Hello Matija,

I understand what you're saying there, but we do not just give you something cheaper in price just to give you something cheaper in price, we look at things comparable to your...
Forum: Warranty and RMA Questions 02-07-2019, 12:45 PM
Replies: 2
Views: 168
Posted By Corsair Wootaru
Hello jmccomas85, I will ask one of our tech...

Hello jmccomas85,

I will ask one of our tech support agents to look at your ticket, to see if they can help find a resolution to your ticket.

Best,
Wootaru
Forum: Warranty and RMA Questions 02-06-2019, 03:53 PM
Replies: 1
Views: 162
Posted By Corsair Wootaru
Hello dome, I see where the hold is, and I...

Hello dome,

I see where the hold is, and I have reversed the charge on our end. Please allow up to 2 business days for it to reflect on your Paypal account.

Best,
Wootaru
Forum: Warranty and RMA Questions 02-06-2019, 03:47 PM
Replies: 4
Views: 183
Posted By Corsair Wootaru
Hello string_zero, I went to look at your...

Hello string_zero,

I went to look at your ticket and it looks like there was a response from one of our tech support agents. They had forwarded your information to our Corsair One team to see what...
Forum: Warranty and RMA Questions 02-06-2019, 03:33 PM
Replies: 1
Views: 150
Posted By Corsair Wootaru
Hello Rathjr, I have talked to the tech...

Hello Rathjr,

I have talked to the tech support agent who was helping you on your ticket. He mentioned that there will be an update coming today in regards to your request on the damage claim...
Forum: Warranty and RMA Questions 02-05-2019, 09:36 PM
Replies: 3
Views: 276
Posted By Corsair Wootaru
Hello Matija, I have looked at the ticket in...

Hello Matija,

I have looked at the ticket in regards to this and it looks like your item has been out of warranty. Unfortunately we would not be able to replace your device. I am sorry about the...
Forum: Warranty and RMA Questions 02-05-2019, 08:43 PM
Replies: 7
Views: 325
Posted By Corsair Wootaru
Hello Kilomanjaro,. I've reviewed your...

Hello Kilomanjaro,.

I've reviewed your ticket and it seems like the courier has corrected the delivery. If you have any further concerns please respond through the ticket so I can better assist...
Forum: Warranty and RMA Questions 02-05-2019, 08:38 PM
Replies: 7
Views: 325
Posted By Corsair Wootaru
Hello Escrimatics, I am very sorry for the...

Hello Escrimatics,

I am very sorry for the delay on the response, as you can see there are a few other individuals that are experiencing the same issue and I am doing my best to get to everyone. I...
Showing results 1 to 25 of 205

 
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