jrgettler

I do not understand what is going on. corsair wants me to do a hard reset and i cannot even open the file they sent. I am getting very frustrated with corsair. I love the keyboard but am getting sick of the issues.

legacy is for older versions from what i see. i am not super tech or computer savy. i can do a lot of stuff but not all. so maybe i am not understanding what you are saying to do then or if there is a different way i am supposed to do this. this keyboard should not be a legacy item. and to the best of my ability in my device manager all the drivers for everything are up to date. Corsair isnt even getting back with me on a fix either. I am about to just return this and not buy corsair items again...

No i did not. It is a tower not notebook. I will check the BIOS as well.

I downloaded the chipset inf utility and didnt fix it. How do you do the startup if anything then. I cannot find any solid info.

I just got this keyboard a few days ago and had windows updates and had to restart my computer and would not get past my omen logo screen. So the keyboard is blocking windows from booting. I unplugged the keyboard and did a hard reset and would boot then state keyboard error. I took it back to best buy and exchanged for another. Guess what doing the same thing. I have tried this keyboard on my laptop and works just fine for fresh boots and restarts. I have gotten with CS and got a ticket in and they told me to check windows updates, reinstall iCUE and go from there... Nothing has fixed the issue. Anyone have any ideas? My K55 works fine same with regular keyboard as well. HP Omen with intel 17-7700 16gb ram 500gb 970 EVO SSD 1tb hd GTX 1070 stock build minus the SSD i added.