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Forum: Warranty and RMA Questions 01-16-2019, 01:14 PM
Replies: 1
Views: 202
Posted By Corsair Wootaru
Hello -D7-, Do you happen to have a ticket...

Hello -D7-,

Do you happen to have a ticket number so we can look into this issue? If not please make an account on support.corsair.com and create an account. Once you do that please submit a...
Forum: Warranty and RMA Questions 01-16-2019, 01:02 PM
Replies: 1
Views: 79
Posted By Corsair Wootaru
Hello urzathran, I want to let you know that...

Hello urzathran,

I want to let you know that the situation has been resolved. Please check your ticket. I do want to apologize for the delay of the resolution.

Best,
Wootaru
Forum: Warranty and RMA Questions 01-15-2019, 01:16 PM
Replies: 4
Views: 243
Posted By Corsair Wootaru
Hello _Runaway_, Can you please PM me your...

Hello _Runaway_,

Can you please PM me your Email address so that I can check what is going on with your account and assist your further with it?

Best,
Wootaru
Forum: Warranty and RMA Questions 01-15-2019, 12:14 PM
Replies: 1
Views: 105
Posted By Corsair Wootaru
Hello shooter27, I am very sorry about the...

Hello shooter27,

I am very sorry about the delay on the ARMA. We had quite a few people out during the holiday shutdown. I went and checked the ticket and saw that someone had reached out to you....
Forum: Warranty and RMA Questions 01-11-2019, 06:12 PM
Replies: 2
Views: 146
Posted By Corsair Wootaru
Hello Arcau, Please create a ticket on...

Hello Arcau,

Please create a ticket on support.corsair.com. If you do not have an account please create one there. Create a ticket regarding your situation and please let me know the ticket...
Forum: Warranty and RMA Questions 01-11-2019, 01:21 PM
Replies: 1
Views: 274
Posted By Corsair Wootaru
Hello Cristiancs, I am very sorry for the...

Hello Cristiancs,

I am very sorry for the delay, I have checked your ticket and left a response. I went in and found out what was wrong with your ticket and resolved it.

Best,
Wootaru
Forum: Warranty and RMA Questions 01-09-2019, 02:41 PM
Replies: 1
Views: 752
Posted By Corsair Wootaru
Hello Davidm1987, I'm sorry that is taking a...

Hello Davidm1987,

I'm sorry that is taking a while to get a response, I will see what I can do to get a tech support agent on your ticket.

Best,
Wootaru
Forum: Warranty and RMA Questions 01-07-2019, 12:55 PM
Replies: 1
Views: 257
Posted By Corsair Wootaru
Hello Dayspring, I will talk to the tech...

Hello Dayspring,

I will talk to the tech support agent, and we will do our best to get to your ticket today.

Best,
Wootaru
Forum: Warranty and RMA Questions 01-07-2019, 12:52 PM
Replies: 1
Views: 327
Posted By Corsair Wootaru
Hello cup4blues, Sorry for the delay, I have...

Hello cup4blues,

Sorry for the delay, I have checked the ticket and it looks like one of our agents was able to reach back out to you. They were out for the holidays.

Best,
Wootaru
Forum: Warranty and RMA Questions 01-07-2019, 12:44 PM
Replies: 4
Views: 364
Posted By Corsair Wootaru
Hello Priegorius, Sorry for the delay, I was...

Hello Priegorius,

Sorry for the delay, I was able to unlock your account. Please check it.

Thanks,
Wootaru
Forum: Warranty and RMA Questions 01-04-2019, 08:57 PM
Replies: 1
Views: 224
Posted By Corsair Wootaru
Hello artemisx, I have responded to your...

Hello artemisx,

I have responded to your ticket.

Best,
Wootaru
Forum: Warranty and RMA Questions 01-04-2019, 04:35 PM
Replies: 4
Views: 364
Posted By Corsair Wootaru
Hello Priegorius, I have sent you a PM. ...

Hello Priegorius,

I have sent you a PM.

Best,
Wootaru
Forum: Warranty and RMA Questions 01-04-2019, 04:30 PM
Replies: 4
Views: 670
Posted By Corsair Wootaru
Hello Meqolo, Please check the password that...

Hello Meqolo,

Please check the password that your are entering, if you are receiving the 002 Error, please make sure that the password you are entering doesn't include any personal information.
...
Forum: Warranty and RMA Questions 01-02-2019, 07:53 PM
Replies: 1
Views: 329
Posted By Corsair Wootaru
Hello Konnie, Sorry for the late reply, it...

Hello Konnie,

Sorry for the late reply, it was the holidays and I was not able to get back to you in a reply here. I have checked the ticket and it looks like your RMA has been approved. Please...
Forum: Warranty and RMA Questions 01-02-2019, 11:40 AM
Replies: 1
Views: 295
Posted By Corsair Wootaru
Hello Craideus, Did the error code happen to...

Hello Craideus,

Did the error code happen to start with a 002? If so then it is regarding your password. Please try using a simplified password to create the account and then change it once it is...
Forum: Warranty and RMA Questions 12-28-2018, 03:25 PM
Replies: 6
Views: 420
Posted By Corsair Wootaru
Hello Rau, People might be off during the...

Hello Rau,

People might be off during the holidays. Let me see if I can get ahold of the supervisor in that department so he can help me with this. I just want to make sure I got all the...
Forum: Warranty and RMA Questions 12-26-2018, 09:47 PM
Replies: 1
Views: 440
Posted By Corsair Wootaru
Hello pcmasterblaster, I am sorry about...

Hello pcmasterblaster,

I am sorry about that, I have taken over your ticket and I will do my best to assist you with a resolution. Let me see what I can do for you on your ticket 827719 ok?
...
Forum: Warranty and RMA Questions 12-26-2018, 09:36 PM
Replies: 6
Views: 420
Posted By Corsair Wootaru
Hello Rau, I will inform the person who...

Hello Rau,

I will inform the person who will be processing the repair information about that. Although I cannot promise anything until I talk to the person in charge of the repair processing.
...
Forum: Warranty and RMA Questions 12-26-2018, 09:21 PM
Replies: 6
Views: 420
Posted By Corsair Wootaru
Hello Rau, I have sent your ticket to the...

Hello Rau,

I have sent your ticket to the person who handles the repairs and instructions on how to send in the unit for repairs. I will do my best to also relay the message to the person for you...
Forum: Warranty and RMA Questions 12-26-2018, 09:19 PM
Replies: 1
Views: 334
Posted By Corsair Wootaru
Hello Rau, I have sent your ticket to the...

Hello Rau,

I have sent your ticket to the person who handles the repairs and instructions on how to send in the unit for repairs. I am sorry that we do not have a repair center in your area. I...
Forum: Warranty and RMA Questions 12-21-2018, 12:20 PM
Replies: 1
Views: 302
Posted By Corsair Wootaru
Hello GalacticShark, The error 002 is...

Hello GalacticShark,

The error 002 is regarding your password. Please check the password entry and see if it meet the criteria. If anything please try a simplified password to see if you can...
Forum: Warranty and RMA Questions 12-21-2018, 12:17 PM
Replies: 8
Views: 589
Posted By Corsair Wootaru
Hello dipanjanforever, I am glad to be able...

Hello dipanjanforever,

I am glad to be able to assist you on this. Have a wonderful day! :)

Best,
Wootaru
Forum: Warranty and RMA Questions 12-19-2018, 09:37 PM
Replies: 3
Views: 356
Posted By Corsair Wootaru
Hello brownie4420, I have sent a response to...

Hello brownie4420,

I have sent a response to your ticket, regarding the refund.

Have a wonderful Holiday!

Best,
Wootaru
Forum: Warranty and RMA Questions 12-19-2018, 06:49 PM
Replies: 3
Views: 356
Posted By Corsair Wootaru
Hello brownie4420, May I get your ticket...

Hello brownie4420,

May I get your ticket number so I can look into the matter?

Best,
Wootaru
Forum: Warranty and RMA Questions 12-19-2018, 06:15 PM
Replies: 8
Views: 872
Posted By Corsair Wootaru
Hello ElectricRyder, First I want to...

Hello ElectricRyder,

First I want to apologize, there was a mistake on my part regarding the prepaid label, as I was doing my best to make sure your prepaid label was not to expire or lost upon...
Showing results 1 to 25 of 148

 
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