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Forum: Cooling 03-24-2019, 09:56 AM
Replies: 1
Views: 20
Posted By DevBiker
Did you connect the USB cable?

Did you connect the USB cable?
Forum: Cooling 03-24-2019, 09:53 AM
Replies: 340
Views: 35,934
Posted By DevBiker
A fix may come in that timeframe. It looks good...

A fix may come in that timeframe. It looks good right now.

And ... this doesn't mean that it's a 100% software issue. I don't think that it's completely a software issue, TBH. However, it's...
Forum: Solid State Drives (SSD) 03-24-2019, 09:18 AM
Replies: 1
Views: 26
Posted By DevBiker
I'm inclined to think that it's the adapter or...

I'm inclined to think that it's the adapter or the configuration. It sounds like you are running in x2 mode.
First, StarTech has several NVME adapters. Which one do you have?
Second, make sure...
Forum: Cooling 03-24-2019, 02:03 AM
Replies: 340
Views: 35,934
Posted By DevBiker
Here's the thing. No, I'm not a Corsair employee...

Here's the thing. No, I'm not a Corsair employee or a rep. But I do have some insight that you don't have as I'm on the customer beta team. I can't share a lot of that due to NDA.

There has been...
Forum: Cooling 03-24-2019, 12:11 AM
Replies: 340
Views: 35,934
Posted By DevBiker
Where on earth do you get this idea? Look...

Where on earth do you get this idea?

Look ... they are working on the issue. Actively. Unfortunately, these things do not happen overnight.
Forum: Corsair Link 03-23-2019, 10:58 PM
Replies: 22
Views: 16,813
Posted By DevBiker
I would very strongly recommend against doing a...

I would very strongly recommend against doing a splitter with the cooler and LL fans. The concern is that they would draw too much power on the 5V rail.
Forum: iCUE Software 03-23-2019, 10:55 PM
Replies: 2
Views: 41
Posted By DevBiker
Are the fans' PWM connectors connected to the...

Are the fans' PWM connectors connected to the CoPro or the cooler?

Have you tried a different USB port? Made sure that it's connected correctly (it's really easy to have them off-by-one).
Forum: Solid State Drives (SSD) 03-23-2019, 10:48 PM
Replies: 1
Views: 45
Posted By DevBiker
"SSD Combo" means that it supports both SATA and...

"SSD Combo" means that it supports both SATA and NVME drives in the M.2 slot.

So yes, you are good.
Forum: iCUE Software 03-23-2019, 09:45 AM
Replies: 5
Views: 98
Posted By DevBiker
It's just not possible for the fans to be...

It's just not possible for the fans to be spinning without having the power lead for the fan motor connected to something.

How many headers do you have on that motherboard? It's likely that, with...
Forum: Power Supplies 03-23-2019, 08:57 AM
Replies: 1
Views: 47
Posted By DevBiker
You can control it in the Performance tab of iCUE...

You can control it in the Performance tab of iCUE ... as long as you connect the PSU via USB.

To keep 0 RPM, unfortunately, you have to leave it on default. If you override it and set manual fan...
Forum: Cooling 03-22-2019, 05:42 PM
Replies: 5
Views: 124
Posted By DevBiker
You can use them, yes, but neither one matches...

You can use them, yes, but neither one matches the stock Platinum series fans. This is the match for that:...
Forum: Cooling 03-22-2019, 03:22 PM
Replies: 6
Views: 149
Posted By DevBiker
It will only control the fans that are those...

It will only control the fans that are those attached to the cooler; it does not override the BIOS at all.
Forum: Cooling 03-22-2019, 01:28 PM
Replies: 6
Views: 149
Posted By DevBiker
This is correct. This is explained in...

This is correct.



This is explained in the Liquid Cooler FAQ, section B. It is essential that the cooler receive a constant 12V and setting it to 100% and/or PWM will ensure that it gets a...
Forum: iCUE Software 03-22-2019, 09:32 AM
Replies: 10
Views: 248
Posted By DevBiker
As far as I recall, neither of those should...

As far as I recall, neither of those should access the cooler. Question: do you see any temp info for the Corsair cooler in either of those?
Forum: Cooling 03-22-2019, 09:30 AM
Replies: 27
Views: 618
Posted By DevBiker
What's your ambient/room temperature?

What's your ambient/room temperature?
Forum: Corsair Link 03-22-2019, 09:28 AM
Replies: 7
Views: 136
Posted By DevBiker
You don't need 2 hubs, only 1. The fans will plug...

You don't need 2 hubs, only 1. The fans will plug into the hub and the strips will connect directly to the CoPro.
Forum: Corsair Link 03-22-2019, 09:27 AM
Replies: 2
Views: 97
Posted By DevBiker
The Commander Pro should come with 2 RGB Fan LED...

The Commander Pro should come with 2 RGB Fan LED Hub Cables. They have female 3-pin connectors on both sides but only 2 wires (pin 2 and pin 3).

If you want to build your own cables, you can...
Forum: Cooling 03-21-2019, 11:20 PM
Replies: 11
Views: 248
Posted By DevBiker
What does the cable from the CoPro to the Fan Hub...

What does the cable from the CoPro to the Fan Hub look like? Is it the same on both ends? Is it only two wires (Pins 2 and 3)?

This is all quite odd. Really, at this point, I have to wonder if...
Forum: iCUE Software 03-21-2019, 11:17 PM
Replies: 10
Views: 248
Posted By DevBiker
Are you running any other monitoring tools? Have...

Are you running any other monitoring tools? Have you tried restarting the Corsair USBXp Driver in Device Manager?
This sounds like a conflict with some other application that's accessing the cooler.
Forum: Cooling 03-21-2019, 11:16 PM
Replies: 27
Views: 618
Posted By DevBiker
43 is a bit warm but not dangerously so. ...

43 is a bit warm but not dangerously so.

Question: do you have the radiator in the top and configured as exhaust?
Forum: Cooling 03-21-2019, 06:25 PM
Replies: 18
Views: 266
Posted By DevBiker
Ah ... the LED issue is something that a few...

Ah ... the LED issue is something that a few folks are seeing with these coolers. I'm not ... some others are ... the best solution is to use the RGB and adjust your custom fan curve appropriately. ...
Forum: Cooling 03-21-2019, 01:28 PM
Replies: 13
Views: 229
Posted By DevBiker
If you connected it to a 4-pin Aura header, it...

If you connected it to a 4-pin Aura header, it most definitely messes up the fans. 4-pin Aura is a 12V LED ... the fans have 5V LEDs. They go boom at 12V.
Forum: Cooling 03-21-2019, 12:25 PM
Replies: 18
Views: 266
Posted By DevBiker
Can you describe how your case airflow is...

Can you describe how your case airflow is configured? Also, when do you see these temps? Is it after a gaming session?

One thing we see frequently is GPU heat is pushed through the radiator. This...
Forum: Corsair Link 03-21-2019, 09:37 AM
Replies: 1
Views: 63
Posted By DevBiker
So ... what I've found is that you can have...

So ... what I've found is that you can have issues with you do longer runs of Corsair cables. I've had an issue with 2 of them back-to-back but that may have been an issue with one of the cables....
Forum: Cooling 03-21-2019, 08:30 AM
Replies: 3
Views: 100
Posted By DevBiker
Your coolant temps sound perfectly fine. ...

Your coolant temps sound perfectly fine.

Peak CPU temp of 66C is, again, perfectly fine.

So ... what is the "big difference" that's concerning you?
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