jsanjose

Same issue here! I've a K65 and a Scimitar. With the latest iCUE version 3.10.125, I'm unable to save the profile to device memory on both of them.

Ok. This is the log; today after turning on my PC side-keys form Scimitar mouse didn't worked. I've restarted the PC and side-keys started to work again. 2016-05-06T19-30-54.txt

Ok, thanks. Next time side buttons stop working will try to get the log. Sadly is something "random". Probably, as Corsair Henry said, is something that only occurs to a handful of users and it's difficult to trace. But it's very annoying. Could be a hardware incompatibility, or perhaps something about habving other USB devices connected at the same time the mouse is connected. Let's see if the engineers could track this issue and solve it. If not... time to change mouse... :confused:

I've updated my specs. Which log file do you mean? The one under C:\Users\<user>\AppData\Local\Corsair\HID\logs? Thanks.

Another one with the problem of side keys "randomly" not working. Have tried changing USB port, test it on another PC. But seems the problem is related with some kind of initialization done during boot up of the PC. Because if I restart the PC, 99% of times the side buttons start to work. But not always.