Thanksforthemem Posted September 10, 2017 Share Posted September 10, 2017 Hi Only had this 256Gb key a few weeks from Ebay and the write speed has suddenly dropped to around 20mb/s. Read speed is still as expected (using a USB3 port on my PC). My partner has the 64Gb version which is still operating as expected. Both formatted NTFS. Windows 7 finds no errors on the drive and it has around 135Gb free space, no fragmentation. (UPDATE Ran AS SSD benchmark and it gave Sequential read 208.28Mb/s, write 16.11Mb/s...Acc time read = 0.741ms, write = test was just too slow to leave going !) Ideas please !!! Link to comment Share on other sites More sharing options...
Toasted Posted September 13, 2017 Share Posted September 13, 2017 Is write cache enabled in Windows? (If available in Device Manager) Link to comment Share on other sites More sharing options...
Thanksforthemem Posted September 19, 2017 Author Share Posted September 19, 2017 Great lack of support here !!! This key is clearly faulty. What is the return procedure ?? Regards Link to comment Share on other sites More sharing options...
Thanksforthemem Posted September 21, 2017 Author Share Posted September 21, 2017 And now the tech support page is not working !!! The corsair.secure.force.com page isn’t working corsair.secure.force.com is currently unable to handle this request. HTTP ERROR 502 Link to comment Share on other sites More sharing options...
Toasted Posted September 22, 2017 Share Posted September 22, 2017 The link you posted is no longer in use. The tech support page has moved to. https://support.corsair.com/ Link to comment Share on other sites More sharing options...
Thanksforthemem Posted September 25, 2017 Author Share Posted September 25, 2017 And now I receive a returns label with only my address in the corner !?!?. Guess it should be the new centre in Bolton as I'm in the UK ?. Link to comment Share on other sites More sharing options...
Toasted Posted September 26, 2017 Share Posted September 26, 2017 If a receiving address is not provided, you will want to respond to the ticket asking for an address. Do note, it is likely an auto generated label and not a prepaid one. Link to comment Share on other sites More sharing options...
Thanksforthemem Posted September 27, 2017 Author Share Posted September 27, 2017 To now add insult to injury they are refusing to honour my warranty as it was baught from somewhere that was not an "authorised reseller". Thanks Corsair, a very poor experience indeed. Link to comment Share on other sites More sharing options...
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