simplyshredded Posted February 4, 2018 Share Posted February 4, 2018 Hey everyone.... Was putting my side panel on my case holding it with a t shirt to not leave finger prints... fell about 3cm and hit my table and shattered everywhere:[pouts: anyone know where to get these in australia???? :( Link to comment Share on other sites More sharing options...
Vercintrix Posted February 5, 2018 Share Posted February 5, 2018 Nope. Corsair doesn't give a rat's *** about customers in Australia. You pay a premium for Corsair products and they offer nothing in support except for "go buy it from eBay or Amazon", often at 400-500% markup if you can find it at all. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair James Posted February 7, 2018 Corsair Employee Share Posted February 7, 2018 Nope. Corsair doesn't give a rat's *** about customers in Australia. You pay a premium for Corsair products and they offer nothing in support except for "go buy it from eBay or Amazon", often at 400-500% markup if you can find it at all. First, this isn't true. We do care. @simplyshredded: Put in a RMA ticket and PM me the number. I'll send you a replacement glass as a one time courtesy. @Verintrix, AU has very high tarrifs and shipping is expensive. A lot of our vendors don't want to carry spare parts for those reasons (outside of inventory space). These are all outside of our control but our warranty still applies nonetheless so if you have a problem with a defective product, we will help. Be more positive eh? Link to comment Share on other sites More sharing options...
simplyshredded Posted February 8, 2018 Author Share Posted February 8, 2018 First, this isn't true. We do care. @simplyshredded: Put in a RMA ticket and PM me the number. I'll send you a replacement glass as a one time courtesy. @Verintrix, AU has very high tarrifs and shipping is expensive. A lot of our vendors don't want to carry spare parts for those reasons (outside of inventory space). These are all outside of our control but our warranty still applies nonetheless so if you have a problem with a defective product, we will help. Be more positive eh? Thank you so much. I can't emphasize how appreciative I am. I definitely agree with you, Australia sucks with shipping and importing that's why I was so devastated because I knew getting a replacement panel would be a nightmare. But you have made my life so much easier! Just know I am a very loyal corsair customer, see pic attached, definitely here to stay!! :laughing: ps theres also a corsair psu under there too... :p: Link to comment Share on other sites More sharing options...
Zotty Posted February 8, 2018 Share Posted February 8, 2018 Love a happy ending me!.. It's nice to be nice :)..so would nice to see some nice posts on the subject over on Reddit and here singing the songs of praise for said support ;)... is only fair ;).. and indeed nice.. lol. helps counter the myths that are currently spread about ;) Link to comment Share on other sites More sharing options...
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