Vivace Posted April 20, 2017 Share Posted April 20, 2017 Hi, I need support. A week ago, I bought a 900D. I determined that the "900D Left Windowed Side Panel" has a long scratch on the underside, the "900D Bottom Side Door" (left windowed side) does not fit correct in the frame and that one mainboard-spacer plus the cable-ties are missing. I would like to keep the 900D, but not in this condition. Please advice. Regards, V. Edit: This isn't funny anymore... since eight years I buy (new) components from Corsair and a lot of it looked like second-hand. Link to comment Share on other sites More sharing options...
Toasted Posted April 21, 2017 Share Posted April 21, 2017 You will want to contact customer service and see whether they can send you spare parts rather than replace the whole case. Make sure you upload your receipt as proof of purchase. https://corsair.secure.force.com/ Link to comment Share on other sites More sharing options...
Vivace Posted April 26, 2017 Author Share Posted April 26, 2017 Toasted, thank you. It's been a week... I wonder why Corsair's not answering. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted April 26, 2017 Administrators Share Posted April 26, 2017 Toasted, thank you. It's been a week... I wonder why Corsair's not answering.Are you referring to this thread, or a ticket? I don't see any recent tickets under your forum email address. Link to comment Share on other sites More sharing options...
Vivace Posted April 26, 2017 Author Share Posted April 26, 2017 Are you referring to this thread, or a ticket? I don't see any recent tickets under your forum email address. Are you refering to Corsair, or Toasted!? I see you with your answer after a week coming around the corner... Thank you. Edit: Technobeard, guess what, - after my 800D-power button has lost his "sign of life" - I decided to buy an upgrade from you guys... no offense, BUT pretty brave. -V. P.S. It is frustrating to buy a product with defects and get another one... please, try to understand my situation. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted April 27, 2017 Administrators Share Posted April 27, 2017 Toasted responded last week with the proper instructions on how to contact support about your issue. If you have not contacted them yet, please do so. Link to comment Share on other sites More sharing options...
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