Vertimyst

Moving my router actually ended up fixing it for me. I originally had it within four feet of me on my desk, moved it a little over eight feet away and up onto a shelf and no issues now. The headset still cuts out if I turn my head sometimes or move closer to the router, but nowhere near as badly as it used to, barely noticeable now.

I've got the same issue, I've had the headset for about a week. Doesn't seem to matter if the headset's fully charged, plugged in, or what I'm doing - though it' s mostly noticeable while watching a video or movie. Headset crackles then audio cuts out completely for a second or two. My friend bought the same headset just before I did, he hasn't had any issues but he also hasn't updated the firmware or use iCUE.