acridian4722

So finally decided to try to fix an issue with my void pros and was able to do so yesterday so I went to update iCUE as well but after the update iCUE crashes. On system startup I can see iCUE icon in the tray but I hover over it and it disappears, I try to launch it from the desktop and iCUE opens for 2 seconds and then crashes. I opened event viewer to see what was going on and it says the Faulting module is CORSAIR iCUE software\Qt5Core.dll . Thought I would try to revert to an older build but I can't find any of the older releases. I also tried uninstalling / re-installing / repairing but nothing will stop it from crashing. If anyone knows of a fix or can link me to a page with past builds I would greatly appreciate it.

This actually worked, I had to revert to the 2nd to last build since newest update wasn't on the site and it just kept saying newer version installed and closed out. Thanks for taking the time to post on an older thread, my void pros have been sitting in a drawer and I had been using my old plantronics 788's until they snapped today and thought I would try to see if I could get these working. Thanks again.

So I have had the void pro wireless headset for a few months and never had a problem but today a friend of mine bought a set himself and was having trouble setting it up so I went to look at my settings and went to the sound control panel in windows 10. When I clicked properties it said "It looks like the advanced settings for this device have been disabled, would you like to re-enable them ". Not even thinking about it I hit Yes and ever since then my surround sound does not work no matter what I do. I even tried uninstalling by first uninstalling ICUE, restarting, uninstalling driver from device manager and restarting, installing ICUE and restarting. The device shows as a 8 channel device but there is no difference from stereo mode and surround mode, I have tried it both in games and videos with 3D / surround sound. Any help in this matter is much appreciated.