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Synnx

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Synnx last won the day on July 27 2016

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  1. I have sumbitted a ticket to them but they haven't replied yet, ill get the logs for them for when they ask, Thanks again for your help, I appreciate it.
  2. So I tried my USB-C to USB phone charger, It wasn't detected in iCue, but it was under bluetooth and other devices, it also showed in HWMonitor with correct values. Also my windows is English (United Kingdom), So I don't think its the language issue you were talking about earlier.
  3. I only have USB-C to normal USB, I will try it though and let you know.
  4. I did check the PSU USB cable and it does seem damaged actually, But it was working before on a previous install, and its showing on windows + HWMonitor with the correct values, So im not sure why iCue isn't picking it up. The damage is just a little bit of plastic, I must of plugged it in the wrong direction at one point, I will attach an image showing what is broke, but its still reporting fine in windows and HWMonitor.
  5. I did download and install iCue before HWMonitor on both installs, And it wasn't showing, so I don't think its because of HWMonitor. Also, I don't see the Commander Core in HWMonitor, And on iCue there is no values, just fans with RGB, it might be because I plugged the fans into the h150i core, which is where I control all of my case fans under "Fan #1", always worked fine though, was never an issue. I tried the .zip version and its showing the PSU still with the correct values, but iCue isn't, I also tried reinstalling iCue completely and deleting the folders / regedit values, with no luck.
  6. Ignore what I said above, I restarted my PC and its showing in HWMonitor with the correct values, But no luck with iCue.
  7. Well on my previous install of windows, Both iCue and HWMonitor both worked and showed correct values, I'm not sure why it isn't now, Even on a fresh windows 10, And the next day, Fresh windows 11, I installed iCue before HWMonitor, and it still wasn't showing. I ended all Corsair processes and opened HWMonitor, values are still bugged, I have no idea why its doing this, All I did was reinstall windows, I'll try a different motherboard usb port, and let you know if anything changes. Thanks.
  8. My other iCue devices (lighting node core, dominator platinum, h150i elite) are working fine, I can change RGB/Fan speed normally. Also HWMonitor takes forever to open, and is showing crazy values only for the PSU though, I'll attach an image here. Could it be a problem with the usb?
  9. I have an HX1000i and before it was showing in iCue, I formatted my PC and reinstalled windows 10 and its suddenly gone, though its showing in bluetooth and other devices. Also HWMonitor was sometimes picking it up, but one time all the values were messed up like 9999999438. I formatted my PC again today but this time with windows 11, And it still isn't showing in iCue, But its showing in bluetooth and other devices, also on iCue on the update page I get "Loading error, Update not available or failed to load. I have tried different USB ports, unplugging it and reinstalling iCue, then plugging it back in, etc. Does anyone know how to fix?
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