Hey everyone,
just here sharing my experiences with the Void Pro RGB Wireless, because its probably related:
I use Windows 10 64bit(v. 1803) and bought the headset 3 days ago on amazon.
I have the same static noise which you can faintly hear if no audio is running(so headset just being on), probably interference from the LED circuit or whatever... This faint white noise blows up in intensity if:
* you play a music video on youtube
* have the windows volume on 50(?)+%, maximum annoyance is 100% ;)
* slowly decrease the volume on youtube to 10% or less and/or listen to a quiet part of a song
At this point you only hear a wall of white noise. This happens with the Corsair Audio Driver.
If you use the Windows Driver:
* uninstall the "Corsair VOID PRO Wireless Gaming Headset", check 'delete driver' too and restart your computer.
* No need to uninstall CUE. Voice prompts and other features are still accessible in CUE(probably not virtual Dolby 7.1 though)
you will still hear the faint static noise but it kinda stays the same regardless of volume, which may be acceptable for some people. Whats the point of the corsair audio driver if it makes the headset quality worse lol?
I spend 4+hrs researching trying to fix this:
* try different 2.0 / 3.0 USB ports
* disable fast boot(don't ask why)
* reinstalling Realtek HD Audio driver
* reverting back to older Realtek audio driver version recommended on manufacturer site
* change various settings on the headset and mic in Windows Sounds
* update chipset driver
* uninstall NVIDIA HD audio driver
* force updated firmware from 0.15 to 0.15
* tested with CUE 2(most recent version)
* now using iCUE(3.4.95)
* completely shutting down pc and cutting power for 30s
I feel at this point it's either faulty hardware design or a firmware issue. Or a defective unit, which would be weird, because many others have this issue...
This and the not so great quality of the mic is unacceptable for a 119€ headset. This forces me to send the headset back to amazon, which is a shame because i already have a Strafe RGB and a Harpoon mouse from Corsair and im very happy with them. A fitting headset would've been nice... I also quite like the design of the headset.
