ritalin

Hello Fourrr, thanks for the heads-up on your findings. I also have the Steel Series Engine installed. I'll try removing it and testing iQue again. I'll post back with my findings.

Is no one else having this issue?

An update to this issue for the iCue team. I have suspected that the Sleep issue here revolves around the fact that the Node Pro connects as a USB device directly to a USB header. Win10 seems to have a ton of these issues with different USB devices. If the device is booted up with the Node Pro attached and iCue blocked at startup. The sleep issue is NOT present. If the device is booted with the Node Pro disconnected at the USB header and allow iCue to launch it will only interact with my Corsair Vengeance RBG DIMMs. The sleep issue is not present. This issue seems to be related to how iCue interacts with the node pro as a USB device. It is NOT the software itself causing the problem. I noticed that on boot before the iCue software starts, there are no issues with Sleep/Idle. When the iCue software starts I get a Win10 notification chime that new hardware has connected (USB). Since Win10 has a good deal of issues revolving around USB and Sleep/Idle, I suspected this might be the root cause. Disconnecting the USB device (node pro) and running iCue without issues seems to confirm that. Im hoping to get an answer to this soon as my only choices as of right now are to run the fans in demo mode without the software present or reboot my PC every time I step away from it for more than a few minutes.

Oh, look at that. Totally overlooked the logs button. Sorry would have provided them, to begin with, had I seen it. iCue_Logs.zip

I recently purchased the LL120 3 pack with the Link Node Pro. After installing the iQue software I noticed my PC was no longer starting the screensaver, turning off the monitors or going to sleep. If I stop the software and service, the above problems are still present. If I prevent the software/service from starting on boot, the problem is rectified, but the fans go back to demo mode. If I uninstall the software, obviously the issue is resolved, but fans run in demo mode. I have tried searching this issue on Google and found one other user with the same problem, but a reinstall of iCue seems to have resolved his problem. I attempted the same on my system but had no luck. As soon as the software is installed again the problem returns. Ive run "powercfg -requests" and it returns nothing preventing sleep, though this seems pretty common for issues such as this in Win10. Quite a few bits of software seem to keep the system awake and are not reported with this command. Im looking at you ADOBE. Running: iQue - v3.6.109 Node Pro - v0.05.104 Win10 - v1803