ITAngel

Any update on this I am also running into the same issue and mine say Dongle Version.? No number listed on it. Can't sync the headset to it either. =/ Some of the info I have on another post. "The USB dongle has been going solid white then black and then red blinking. I replace the iCue software, even got one from the forum version 3.25.56. Now on the Virtuoso dongle section shows Dongle Firmware v.? but the headset version is 0.17.149. System Info: System OS: Windows 10 Build 1909"

Hi everyone. I am trying to get the dongle for a pair of Virtuoso RGB working. It seems the first pair I had worked okay but had a factory defect which I then exchanged it at bestbuy for a second pair. Well this one seems to may had been an open box not sure how but the headphone didn't have the clear cover around the ear pads. So with that said, I just felt i been having issues with this pair. Static sound, kind of like lagging buffer etc.. The USB dongle has been going solid white then black and then red blinking. I replace the iCue software, even got one from the forum version 3.25.56. Now on the Virtuoso dungle section shows Dongle Firmware v.? but the headset version is 0.17.149. Any help is appreciated. System Info: System OS: Windows 10 Build 1909

I run 16GB of 2x8 Corsair Dominator Platinum 3200MHz (CMD16GX4M2B3200C16) Version 4.24. I can only run those two chips up to 2667MHz. Hope they release an update were I can push the ram to 3200MHz. I run the rams with the ASUS ROG CROSSHAIR VI HERO AM4 and AMD Ryzen 1700 processor.