WR4P-TP

GPU core temp is under 84C during heavy gaming at 4K. Looks fine. Only mem. junction is reaching around 100-101C. Don’t know what is hotspot temp. I’m trying to observe the cause since I got this GPU(3 weeks). I’m still not sure but I think system shuts only when the GeForce experience game overlay is on. Buggy s/w causing power spikes. Is this possible? I use performance overlay a lot(but not always) to watch/track my FPS and gpu usage. This should be reported asap.

My system is still shutting down. Im playing Control and the problem is still there. I don’t know if the problem is from the PSU side(power draw/spike related or something else) or GPU side(driver related). Why this PSU can’t handle 3080 Ti FE? My old 2070S FE was working flawlessly.

It’s working fine now. Hopefully it won’t shut down again.

Just got my 1st 3080 Ti FE and 2nd is on its way. I was playing games like CS 1.6 and Warcraft yesterday it was working fine. But today I played Cyberpunk 2077 and Control. During CP 2077 gameplay PC turned off for the 1st time. I was in the game for 10-15mins. Then I switch it off from the PSU and on again. PC got stuck, power and reset switch wasn’t responding. After pc turned on I tried Control and this time pc turned off within 5mins. Then I tried Warcraft. Nothing happened. It worked fine for approx. 30mins test. Then I quit the game. I’m using the single pci cable with two 4+2 pin plug. What could be the issue here?

No. I actually want to play with iCUE effects on my laptop. It works fine with my desktop with Corsair RGB products. But with this laptop, it doesn’t. Every RGB light shuts off as soon as the game launch.

Hello, I've recently installed The Division 2 on my Legion 7i laptop and RGB effects/lights turns off as soon as the game starts. Please add/fix The Division 2 and Legion 7i iCUE LEDs. Thanks.

No actually I really don’t have any idea that Kaizen is the Corsair in India. Never suspected that because they also handle the service of few other brands(MSI, transcend, zotac ect). This is really unfortunate that they are rejecting the RMA with the reasons “out of warranty” and s/n’s issue. Get same response every time. Even yesterday again(8th Oct 2020). They for some reason don’t agree with my warranty is valid up to 9th Oct 2020 argument. Thank you so much.

Quick question regarding the AX860 and AX850 cables. Can I use AX860 PSU cables with AX850? AX860 cables are soft. But AX850 (specially 24pin and sata) cables feels a lot shorter than AX860 and their cable ends near the shrink tubes are very stiff and hard to bend. If I’m not getting the warranty. At least I can use the old cables? They are really good.

Yes, sadly they’re rejecting it over warranty period, since last 3-4 months and even yesterday(8th Oct 2020) or raising s/n’s issue without any convincing explanation. My PC gets stuck under infinite boot-loop with this psu. That’s all. It’s not burned or physically damaged.

Yes sometime they say your warranty is over as well. I just ask them how it is over. It should be valid up to 9th Oct 2020. But they don’t bother.

All these months July-Oct 2020 how my warranty is not valid? Even today(Sadly the last day).

No didn’t contact anyone else other than Kaizen(service center) and Corsair India(via email, today only). Distributors and service providers change here time to time. We usually hear about these new distributors and service providers changes from retail shops. If a brand switch to a good service provider people usually start buying that brand. So right now Kaizen is still handling Corsair service in India. 1. Problem I’m facing with Kaizen is that they’re not accepting my psu. But why they’re rejecting it? No clear answer. 2. Why my PSU is not under warranty from 10 Oct 2013 - 9th Oct 2020(7yrs)? No answer. 3. Why they’re raising the issue of the s/n in my invoice and unit I’m trying to RMA? Which was a DOA replacement? They don’t maintain any records? Not answering.

Hello, I’m from India. Yes Corsair is here and their head office some where in south India. In India they appoint distributors and service providers to operate. We do get full warranty as mentioned on the website. But for RMA we go to their appointed service center(real headache). We can’t courier/send it directly to Corsair(India). But many companies like nVidia, Western Digital ect allow customers to courier their products directly to them. We get the ticket or RMA number, only when the person sitting there approve it for. Today after another unsuccessful RMA attempt and few mins of argument, I got the email address of Corsair-India and now according to the Corsair email reply, its already late. My warranty is just as good as over. I feel sad, they’re ignoring the fact that their service center wasted few months of mine over the s/n and “warranty period”. While surely it wasn’t over. I can’t believe these guys can’t even check and verify just two s/n’s of the original and DOA replacement unit. Which was issued by the same service center back in 2013. This is their(service provider) website. http://kaizeninfoserve.in

Hello, I bought a Corsair AX860 PSU back in 2013(10th Of October). It was a DOA unit. So got a new replacement from service center within 2 weeks. Technically warranty should be up to 9th Oct 2020(7 years)? Isn’t it correct or I’m missing something here? I’m trying to submit my faulty unit since March 2020. My PSU died in March. But due to nation wide COVID lock down in my country. Service center re opened after 2-3 months later. I’m trying to deposit it since then. But the auth. service center in my city is rejecting it every time with some excuse and not giving me the RMA ticket/receipt. Sometime they say s/n in my invoice/bill is different than unit I’m trying to replace. Isn’t that obvious? Now today is the last day “technically”. Is there’s any help I can get from here so that I can deposit my psu without any issue? Wasted all these months struggling to submit my PSU. I finally mailed Corsair support today in my country. But they’re saying it is out of warranty now. It is too late. Almost 5-7 months of struggle for nothing. Now whose fault is this. Why should I suffer as a customer because of them. I really feel cheated. Very bad RMA experience. Thanks P.s: I bought the new AX850 in March 2020.

No need to uninstall the iCUE software.