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Breimeister

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  1. Just like to follow up that when I got the AX860i replacement, the self-test button produced a green light. I connected the AX860i and everything booted up perfectly. I started up the Corsair Link software and it found all my devices and did not shut down my system. I am still wondering why Corsair Link found a problem with my power supply when I did not have any problem running my operating system. All I can think of is that I am not using all of the features/plugs/rails available on the AX860i. I see Corsair Link allows me to configure the AX860i... time to read the manual again.
  2. I think you are getting ahead of yourself. Odds are when you install the AX860i you will be happy with it. When I installed it in 2013 on my desktop it worked great along with the Corsair Link software. The only problem I had was that Corsair Link software did not work with the Asus monitoring software that came with my motherboard, so I did not use the Corsair Link software. Now I am running the latest version of Windows 10 Pro and the Asus monitoring software is not available for my motherboard with this operating system so I went back to Corsair Link. Corsair Link shut down my system when I connected the USB plug from the power supply. I opened a ticket and Corsair was very fast in helping me try to track down the problem. They think it is the power supply and they provided an RMA. They received my power supply Saturday and Monday was a holiday so I expect they will send me a replacement before the end of the week. I was happy with the product and their warranty and service is great. They even offered an express replacement service which I did not need. Of course it is always hard replacing a power supply and I will need to do it twice but I built my own system so it is just a matter of doing it. The only thing I would have liked to see is the power supply self test button available on the outside of the case. After I pulled out the power supply the self test button did not turn green. :bigeyes:
  3. I just installed the latest CorsairLink software, connected the AX860i via the dongle that came with it. A second or two after I start up CorsairLink the system shuts down and reboots. This time I looked at the CorsairLink debug log and it does look like my AX860i is putting out some strange numbers. I started a ticket and provided them with that log. Maybe their techs can tell if the problem is with my AX860i or the CorsairLink software.
  4. The only time I have seen the bios shut down my system due to surge protection is when I ran the latest version of Corsair Link. I think Corsair Link is doing something to cause the Asus surge protection to shut down my system. I have disabled the surge protection in the bios and now Corsair Link is running properly and shows all my Corsair devices. I think/hope my AX860i is running properly. After a few times of running okay the system suddenly shut down. After restarting it shut down almost immediately after I start up Corsair Link. The event viewer is not helpful and just tells me the system shut down unexpectedly. I have removed the usb connection from the AX860i to the H100i and enabled the bios surge protection. At least the Corsair Link software seems to run fine with the power supply usb cable not connected.
  5. I just installed a replacement H100i and the installed the latest Corsair Link software. Everything looked good the first few times I tried it and I managed to set up Corsair Link exactly how I wanted it. Knowing I had problems with this software in the past I made sure it would not start up with Windows. Suddenly when I ran Corsair Link, the system would shut down - power supply surges detected and the Asus surge protection shut it down. Should I replace my AX860i, turn off the surge protection in the bios or replace the AX860i?
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