Hi All,
Ever since the last update to iCue, my headset driver is crashing and causes my PC to restart. I am getting this error in Event Report:
The device HID-compliant headset (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 4 more times. Please contact the device manufacturer for more information about this problem.
This is the user data:
Log Name: System
Source: Microsoft-Windows-DriverFrameworks-UserMode
Date: 4/28/2020 2:47:41 AM
Event ID: 10111
Task Category: User-mode Driver problems.
Level: Critical
Keywords:
User: SYSTEM
Description:
The device HID-compliant headset (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 4 more times. Please contact the device manufacturer for more information about this problem.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2e35aaeb-857f-4beb-a418-2e6c0e54d988}" />
<EventID>10111</EventID>
<Version>1</Version>
<Level>1</Level>
<Task>64</Task>
<Opcode>0</Opcode>
<Keywords>0x2000000000000000</Keywords>
<TimeCreated SystemTime="2020-04-28T00:47:41.069367900Z" />
<EventRecordID>4681144</EventRecordID>
<Correlation />
<Execution ProcessID="844" ThreadID="1020" />
<Channel>System</Channel>
<Computer>KenanDuran779</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<UmdfDeviceOffline xmlns="http://www.microsoft.com/DriverFrameworks/UserMode/Event">
<LifetimeId>{1369f336-c9bf-4824-b159-98412ac1f52c}</LifetimeId>
<FriendlyName>HID-compliant headset</FriendlyName>
<Location>(unknown)</Location>
<InstanceId>HID\VID_1B1C&PID_0A3E&MI_03&COL03\7&33947074&0&0002</InstanceId>
<RestartCount>4</RestartCount>
</UmdfDeviceOffline>
</UserData>
</Event>
Anyone else having these issues, any solutions would be appreciated.
Thank you
