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Pyrophoric

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  1. Just bought the Virtuoso SE... after only a few minutes of use wireless audio degrades to what sounds like blown speakers or odd static.Switching the headset mode from wireless to wired then back to wireless temporarily resolves but it reappears within a few minutes.Tested all USB ports between three different computers, reinstalled drivers and software etc., same issue. Headset works flawlessly wired through USB. I found similar reports when searching, it seems the only solution is to uninstall the headset drivers through device manager (allowing the device driver to delete) then allow Windows to install the driver it prefers. I'm testing this on my own computer now and so far have gone 15 minutes without an issue, will update. Side note, I upgraded to Virtuoso because I've been having issues with all 5 of my Void headsets (LAN party setup at my house). One headset is just a few weeks old, another two were purchased within the last 6 months and the last two within the last 2-3 years. They are now running out of battery power within 5-20 minutes of use after being on a charger all day and showing full battery in iCue. Spoke with a few friends that also have Voids, they confirmed the same issue headset. Between me and them we have 13 Void headsets all with the same issues. Anyone have any thoughts or better solution to either issue?
  2. Just bought the Virtuoso SE... after only a few minutes of use wireless audio degrades to what sounds like blown speakers or odd static. Switching the headset mode from wireless to wired then back to wireless temporarily resolves but it reappears within a few minutes. Tested all USB ports on the computer, reinstalling drivers and software etc. and even 2 other computers, same issues. Headset works flawlessly wired through USB. Side note: I upgraded to Virtuoso because I've been having issues with all 5 of my Void headsets. One is just a few weeks old, another two were purchased within the last 6 months and the last two within the last 2-3 years. They are running out of battery power within 10-20 minutes of use after being on a charger all day and showing full battery in iCue. Talking to a few buddies of mine that have also have Voids, they confirmed the same issue with their headset. Between me and them we have 13 Void headsets all with the same issues. My bet is a software/firmware/driver update is tanking things but I got tired of waiting for support to figure out the issue so I switched headset models.
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