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nonmindo

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  1. I have a similar, but not exactly the same issue with my 2k monitor.... I'm not sure if this is the cause or not for mine... but the problem I am having is. - iCue is detecting only the top edge of my monitor on both towers. Meaning, the left half of the top edge of my screen is shown on the right bar starting at the bottom and going up and the top right half of the top edgt of my screen is on the left bar going from top to bottom. If you set it to a non ambient mode they work fine. Where it gets weird is if you set the left side to red and the right side to blue on regular modes they are correct on the bar, but in ambient mode they are reversed as you can see from the description of what they are doing above I have tried: Updating icue Updating LT100 firmware Disconnecting the USB and reconnecting it Disconnecting the power and reconnecting it Disconnecting both the power and usb and reconnecting it Disconnecting the USB and holding the button on the main base to reset Holding the button on the main base when USB is connected >> All of the above tested in single and dual tower mode, using 1 starter kit Restarting iCUE Force closing iCUE Restarting PC Changing screen resolution Changing screen orientation Changing the screen it is mirroring in iCUE(it NEVER changes to any other screen, and sometimes selecting a different screen will cause iCUE to crash) Enabling and Disabling the ability to set the specific detection zones within iCUE It works when it wants to work, which is to say, only like 3% of the time, I have spent more time messing with troubleshooting these things than I have spent enjoying them. I'm quite disapointed in Corsair right now, in addition to these problems with this new product, my less than a year old CPU cooler from them the Blue LED's have completely failed on the pump.... its got me second guessing if i even want to trust this cooler to cool my system Messed up thing is I can only complain here on the forums, because whenever I reach out to support I just get fed a bunch of canned responses telling me to to literally do everything I already said in the very first message to them I did again. EDIT: Literally after i wrote this rant, I was able to fix it by leaving iCUE running in task manager, then ending the iCUE Helper task, THEN the iCUE app... this fixed it for me.... still wish they would just work properly, and hope this is easily fixed in a firmware update in the VERY near future
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