Okay, so I got it working with the Razor software. It's been mentioned a few times on here so I guess we may as well link it?
http://www.razerzone.com/gb-en/surround
It took my headset from a generic stereo set to a surround system that literally blew me away!
The cons are that there is a loss of functionality with my V2100's in that the volume roller no longer works.
Shame on you Corsair. Why does your software and customer service have to suck so bad?