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Corsair Wootaru

Corsair Employees
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Corsair Wootaru last won the day on December 15 2018

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  1. Hello Popntop363, Did someone reach out to you in regards to your issue?
  2. Hello Popntop363, I've reached out to our Damage Claims person to have a look at your ticket.
  3. Hello, I am still doing my best to get in touch with the rebate team on this matter, since we are a completely different channel itself and they are a 3rd party. I am at their mercy for any updates.
  4. Hello djase, I will reach out to the EU team to look into your ticket. I am very sorry about the delay.
  5. Hello, I am very sorry about the delays, I've checked your ticket and it was solved and being handled by our UK team. And as for the Firmware please reach out to the Mouse / Keyboard / HID section as this section is for RMA and Warranties.
  6. Hello Kronzo, I can see if I can have a rep look into your situation. Please create a ticket at https://help.corsair.com/hc/en-us so we can better assist you.
  7. Hello Berkaybb, I've went in to look at the ticket and it looks like an agent has reached out to you and answered the question you had.
  8. Hello KevinYe, Do you happen to have the ticket number? I will see if I can get an agent to look into the ticket for you.
  9. Hello Jesaynt, Do you happen to have the ticket number? I will see if I can get an agent to help you on the ticket.
  10. Hello, Please create a ticket at https://help.corsair.com/hc/en-us so that we can further help you on your issue. They will explain any cost if it is necessary regarding your RMA.
  11. Hello johnvargo, I am sorry about the response time for your ticket, I will make note of what has happened. If you would like me to have another agent help you I can do that for you. As we do appreciate you using our products.
  12. Hello ShuanBiscuit, Not a problem at all, have a good one.
  13. Hello Siras, I do apologize for that, I will make note of the situation and see if we can have the agents be more aware of their tickets.
  14. Hello, The website you were given at the time of the rebate was the rebate you were supposed to submit your rebates to. I am not sure if you can process another rebate for the same product as that will cause issues. I do apologize for the delay of your rebate as they do that a bit of time for it to be processed and sent out to you.
  15. Hello, I do apologize for the delay. I see that there is an agent helping you out on your ticket, please be aware that there is a delay in responses due to the off work hours for the agent.
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